Payments-Product Delivery-Senior Associate

Job Description
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Digital and Design's Strategy & Messaging team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities

• Lead the development and execution of the go-to-market (GTM) client engagement strategies for new product launches and existing product enhancements
• Partner closely with Product Managers to deeply understand users' personas, needs, motivations, and journeys to develop compelling product stories and GTM strategies
• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Conduct market research and competitive analysis to identify customer needs, market trends, and competitive landscape, contributing to product development and evolving client engagement strategies
• Develop and redefine product positioning and messaging that resonates with target audiences and differentiates our offerings
• Track and analyze key performance indicators (KPIs) and customer feedback to measure marketing campaign effectiveness, inform product development, and identify areas for improvement and resource requirements

Required qualifications, capabilities, and skills

• Proven ability to cultivate strong relationships across a large organization, influence and negotiate with stakeholders of varying levels, and lead cross-functional teams effectively
• Experience conducting market research, analyzing customer needs, and identifying competitive opportunities and emerging trends
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing market conditions and business priorities
• Deep passion for delivering exceptional customer experiences3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Experience launching and marketing products in international markets, with an understanding of cultural nuances and regional differences
• Ability to effectively synthesize and communicate complex ideas and recommendations to senior leaders
• Proven ability to create and implement successful product launch plans and long-term marketing campaigns
• Experience managing various marketing channels to segment and target specific audiences

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.