Payments Implementations Senior Associate - Workflow Coordinator

Job Description
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?
As a Payments Implementations Senior Associate - Workflow Coordinator within EMEA Onboarding organization, you will be responsible for overseeing and managing the workflow processes. You will work closely with various teams/regions within Onboarding to streamline operations and improve efficiency.
Job Responsibilities

• Develop and implement assignment processes to improve efficiency and productivity.
• Monitor and analyze workflow performance and make recommendations for improvements. Stay updated on the latest workflow management technologies and trends.
• Coordinate with different teams/Onboarding regions to ensure smooth workflow operations
• Assign tasks to team members and ensure that deadlines are met.
• Track the progress of tasks and projects, providing updates to management as needed.
• Resolve any issues or bottlenecks that may arise during the assignment process.
• Serve as a point of contact between teams/regions to facilitate communication and collaboration.
• Prepare and present reports on workflow performance to management.
• Identify areas for process improvement and implement changes to enhance efficiency.
• Develop and maintain documentation of workflow processes and procedures.
• Utilize workflow management software and tools to track and manage tasks.

Required qualifications, capabilities, and skills

• Minimum of 3 years of implementation experience
• Minimum of 2 years of Project Management
• Ability to manage multiple tasks and projects efficiently, ensuring that workflows are streamlined and deadlines are met.
• Minimum of 2 years of Stakeholder Management
• Strong verbal and written communication skills to effectively convey information and collaborate with team members and stakeholders.
• Ability to prioritize tasks and manage time effectively to meet deadlines and handle competing priorities.

Preferred qualifications, capabilities, and skills:

• Ability to identify issues within assignment process and develop effective solutions to improve efficiency and productivity.
• Keen eye for detail to ensure accuracy and quality in all aspects of workflow management.
• Ability to analyze data and workflows to identify areas for improvement and implement changes.
• Ability to work well with others, fostering a collaborative environment to achieve common goals.
• Flexibility to adapt to changing priorities and work environments, and to implement new processes and technologies.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.