Payments - Global Corporate and eCommerce Sales Business Manager

Job Description
Job summary
J.P. Morgan Payments is a fast growing business that combines Treasury Services, Merchant Services and Trade Solutions to Corporate clients, Financial institutions, and Governments in the CIB (Commercial Investment Bank). The Corporate and eCommerce Sales Business Management team within Payments are strategic advisors to the Sales organization. They partner with Sales to define our client strategy, establish growth plans, and provide financial reporting to track overall business performance. In addition, the team acts as trusted advisors to Business/Group Heads and is responsible for identifying, escalating, and mitigating business risks.
The Global Corporate Finance & Business Management (F&BM) team acts as a trusted advisor and consultant to senior coverage executives to manage and optimize business performance. The team partners with management to drive business strategy through projects and analyses focused on drivers of efficiency and growth, such as strategic client targeting, new business origination, balance sheet optimization, cross-border expansion, product cross-sell, and coverage productivity. In addition, the team helps establish, execute, and maintain key business governance initiatives, such as new business and revenue target-setting, business reviews and management information, pipeline management and the control framework for TS new deal origination. The team also handles ad hoc special projects (e.g. regulatory priorities) and delivers compliance and audit support.
As the Senior Corporate and eCommerce Sales Business Manager, you will be responsible for supporting the Global head of Corporate Sales and partnering with the global Corporate Sales Management team on the overall business priorities. This role will require an individual with business knowledge, exceptional relationship management, communication and influencing skills at all levels, and a strong focus on execution. They must also be highly motivated creative thinkers who can leverage their business acumen and problem-solving skills to provide strategic guidance to business partners and solve a wide variety of evolving business issues and problems.
This leader will manage a team of 15-20 (including matrixed reports) and must be able to respond quickly on time-sensitive deliverables. Business Management needs highly-motivated creative thinkers who can leverage their analytical capabilities to provide strategic guidance to business partners and solve a wide variety of evolving business issues and problems.
Job responsibilities

• Partner closely with the Global Head of Corporate Sales to establish and execute a robust Client management discipline
• Manage the client agenda for Corporate clients, establishing a cadence for account plans, review client coverage, relationship status, revenue opportunities, client prioritization, and Sales & Client performance metrics
• Develop and oversee the business performance metrics that generate key insights and identifies new opportunities
• Gather Sales and Advisory feedback on client needs, existing and emerging, and help prioritize the investment spend to grow the corporate franchise globally
• Create materials for business reviews and other executive leadership presentations to articulate strategic direction, program execution and performance tracking
• Quickly build product and business knowledge to analyze datasets, derive insights and provide key recommendations to stakeholders
• Identify, escalate, and mitigate business risks that could impair our ability to do business: e.g., legal, tax, regulatory, compliance
• Partner with the Sales Success, Client Onboarding and Service, Marketing, Finance, Operations and Functional teams on key initiatives and coordinating stakeholder updates
• Support executive ad-hoc requests with a high-level of responsiveness
• Inspire and motivate the Sales business management team to maintain a positive culture
• Communicate effectively and be adept at managing a large and complex book of work requiring constant prioritization based on business needs

Required qualifications, capabilities, and skills

• 8-10+ years in a Sales Business Management capacity and experience with leading teams
• Experience with Treasury Services, Payments and Banking products
• Strong executive presence with the ability to present well to senior stakeholders
• Skilled at analyzing opportunities & problems, recommending solutions, and communicating effectively & confidently (both verbal and written)
• Strong organizational and task management skills; ability to balance multiple initiatives to completion under concurrent, rigorous, and regulatory deadlines in a fast-paced dynamic environment
• Excellent written and oral communications skills, including the ability to synthesize "the story" for executive-level audiences and adjust messages and style based on different audiences and agendas
• Excels in time management, is entrepreneurial and a self-starter, with demonstrated ability to deliver results within condensed timeframe
• Ability to forge strong internal relationships across a broad range of functions
• Disciplined approach to managing and improving processes and controls

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.