Payments Digital Channels - Product Manager - Developer Portal Commercialization - Vice President

Posted 6 Days Ago
Be an Early Applicant
Jersey City, NJ
Hybrid
5-7 Years Experience
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Product Manager for the Payments Developer Platform will lead the commercialization strategy, manage market research, develop product roadmaps, ensure compliance, and generate marketing materials. This role involves extensive collaboration, communication across teams, and tracking key product metrics to ensure successful platform launches and client satisfaction.
Summary Generated by Built In

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team responsible for launching J.P. Morgan Payments ("Payments") strategic digital platforms that are used by the world's largest and most important companies.
As a Product Manager in the Digital Channels and Connectivity organization, you are an integral member of the team responsible for innovating new product offerings and delivering amazing client experiences. You will serve as the commercialization lead for the Payments Developer Platform ("PDP"). Influencing technical buyers is a strategic focus for J.P. Morgan, and a specific area of focus for the Payments business. The Payments Developer Platform is Payments' strategic platform connecting technical personas to our products and solutions.
Job responsibilities

  • Own the Payments Developer Platform's commercialization strategy and vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops the commercialization backlog that supports the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Guide the Payments Developer Platform through internal ready-to-launch activities, ensuring compliance with the firm's regulatory requirements as the Platform scales to support new businesses, use-cases, and markets
  • Generate market-facing sales and marketing material to be leveraged by Sales teams when communicating the value-proposition of the Payments Developer Platform; Identify training opportunities and collaborate with functional leads to develop training programs to satisfy the organizational needs
  • Manage internal product communications,including platform updates, newsletters, product cabinets, and various executive forum updates
  • Facilitate monthly product cabinets to highlight key program information, demonstrate product launches and features, provide updates on the platform roadmap, review progress against objectives and key performance indicators, provide updates on the go-to-market strategy and key marketing activities, and genera feedback from the developer community and research initiatives
  • Lead communications for the Payments Developer Platform; responsible for adapting messages to difference audiences, inviting diverse perspectives, and facilitating constructive debate to make more inclusive decisions
  • Collaborate extensively across teams to leverage product expertise to ensure the needs of our clients, customers, and stakeholders are being satisfied
  • Generate ideas and prioritize content for publication on the public platform, including blogs, promotional modals, and product updates


Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product management, commercialization, innovation, corporate strategy, or a relevant domain
  • Advanced knowledge of the product development life cycle
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Strong understanding of commercialization and corporate strategy activities
  • Proactive communicator
  • Ability to lead meetings with diverse stakeholders
  • Ability to guide multi-disciplinary teams to execute on joint projects
  • Experience driving change within organizations and managing stakeholders across multiple functions
  • Proficiency with agile frameworks
  • Demonstrate the ability to produce clear and concise product artifacts conveying product strategy to executive and granular requirements for developers


Preferred qualifications, capabilities, and skills

  • Project management skills including ability to manage work across multiple competing priorities and to clearly organize and oversee workstreams
  • Product management experience for technical products built for engineers (e.g., APIs, frameworks, infrastructure) or other technical personas
  • Prior experience working with APIs and/or developer portals
  • Industry experience in Payments
  • Experience with business-to-business (B2B) digital marketplaces
  • Experience with Financial Technology and technical product design
  • Demonstrated experience leading product and engineering teams using the agile methodology


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.
Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.

What the Team is Saying

Nick S.
Lupe C.
Edwin T.
Dawn T.
Meng M.
The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

JPMorganChase Teams

Team
Product + Tech
About our Teams

JPMorganChase Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Company Office Image
HQNew York, NY
SG
Bengaluru, Karnataka
Bournemouth, GB
Brooklyn, NY
Buenos Aires, Avaya
Chicago, IL
Dallas, TX
Dublin, IE
Glasgow, GB
Houston, TX
Hyderabad, Telangana
London, GB
Mumbai, Maharashtra
Philadelphia, PA
San Francisco, CA
Tampa, FL
Westerville, OH
Wilmington, DE
Learn more

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account