Payments Compliance Head

Posted 23 Days Ago
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Jakarta, DKI Jakarta
Senior level
eCommerce • Financial Services
The Role
The Payments Compliance Head will oversee compliance in the online and offline merchant payments sectors, ensuring alignment with regulations and industry standards. Responsibilities include conducting compliance assessments, advising business units, and liaising with regulators. The role requires strong analytical skills and the ability to lead projects and teams effectively.
Summary Generated by Built In

About the Role


The Payments Compliance Head is a critical role within GoTo Financial online merchant payments division. As a Head, she/he will be expected to be the primary PiC to ensure the alignment of GoTo Financial online merchants' payments business units to grow sustainably through regulatory adherence. She/he will work across functions in GoTo Financial and GoTo Group to lead compliance advisory to all functions, conduct product compliance risk assessment, reporting, and submissions to the regulators with the primary objective of ensuring the implementation of payments regulations, industry standards, and good corporate governance principles in the operations of the Company/Group.



What you will do

  • Lead compliance in GoTo Financial online and offline merchant payments operations, which includes but not limited to business/product reporting and approval process with the regulators, compliance advisory to business unit, as well as regulatory assessment
  • Provide Compliance assessment and analysis for offline and online payments operations, in both consumer and merchant-facing operation
  • Led the creation, standardization, and implementation of Payments Compliance policies, terms & conditions, internal working procedures, and standard operational guidelines
  • Actively update and advocate to the internal GoTo Financial business team on the latest update of payment regulations
  • Be the substantive Lead PiC of GoTo Financial in any external engagements with Bank Indonesia, other regulators, industry associations, and other external stakeholders
  • Any other ad-hoc duties that may be required.

What you will need

  • Bachelor's Degree in Law/ Economics/ Accounting/ Computer Science/Engineering. Having a master’s degree would be an advantage.
  • Possessing certifications in Risk Management/ IT Audit will be an advantage. Excellent analytical skills with the capacity to identify risks and proactively choose the best solutions, sound judgment, and attention to detail.
  • At least 7 years of mixed experience in the area of economic/ payments policy/ regulatory compliance and past working experience in Bank Indonesia/ Otoritas Jasa Keuangan will be an advantage. 
  • Advanced level of spoken and written both in English and Indonesian language.
  • High energy and a strong believer in GoTo Financial's mission to enable digitalization to million of merchants through adherence to compliance regulations. 
  • Ability to lead a project independently, self-initiating as well as a team player who puts the team best interest above individuals’ objective
  • Ability to multitask and adapt to work in a fast-paced team environment. 
  • Well-developed communication skills (including oral, written, and interpersonal skills) and the ability to liaise and negotiate in a variety of contexts, including builds credibility and strong relationships with internal and external stakeholders and counterparts

About the team 


The Payment Compliance team is a critical unit in the GTF ecosystem, it acts as a point of contact between GTF-regulated entities with Bank Indonesia as the regulator. As a Payment Compliance team, we are obliged to ensure the adherence of business units to payment system regulations, and at the same time to help ensure the business units are in a strategic position to execute all the business initiatives. 

The Payment Compliance team itself combines youthful energy and responsibility as expected from mature individuals. We foster a healthy and conducive environment for the members to share their opinions and thoughts and we promote high responsibility for each task assigned to all team members. All of those are critical aspects for the team to be able to interact and give correct advice to the other functions within the GoTo ecosystem.


About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.


About Gojek 

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.


About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.


GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.


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The Company
Jakarta, Jakarta
944 Employees
On-site Workplace
Year Founded: 2021

What We Do

GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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