Payments Communications Manager, Vice President

Job Description
Join J.P. Morgan Payments as a Communications Manager in Singapore, where you'll support key business communications objectives across the Asia Pacific region. You'll work closely with regional business heads and senior executives, bringing a creative and analytical approach to communications. This role requires operating at both strategic and tactical levels to deliver cohesive support for multiple business leaders.
As a Communications Manager in the J.P. Morgan Payments team, you will play a crucial role in developing, promoting, and measuring key priorities for the Payments business in APAC. You will ensure colleagues remain informed and engaged with the business strategy, priorities, and culture. Your ability to prioritize, influence, and work effectively in a matrixed environment will be essential to delivering excellent and cohesive communications.
Job Responsibilities:

• Draft and deliver communications materials, including newsletters, town halls, organizational announcements, and other messages.
• Serve as a trusted advisor to executives across the region, ensuring consistent messaging aligned with the broader communications strategy.
• Support business priorities by sourcing and drafting intranet articles and contributing to the global newsletter.
• Manage communications projects and initiatives from start to finish.
• Drive data tracking and reporting across the business, generating regular reports and implementing strategies based on data and trends.
• Collaborate with the Payments Communications team and partner with global CIB Internal Communications colleagues to implement strategies.

Required Qualifications, Capabilities, and Skills:

• Minimum of 7 years of experience in Marketing & Communications, preferably in Corporate Communications.
• Bachelors degree or equivalent
• Superior verbal, written, and interpersonal skills; strong editing skills; digitally savvy.
• Proven ability to lead, influence, and align across cross-functional teams.
• Excellent organizational skills with the ability to multitask and prioritize high-volume initiatives.
• Commitment to maintaining the firm's high standards related to risk, compliance, and the Code of Conduct.
• High level of independence, energy, and integrity, with respect for diverse opinions and styles.
• Flexibility to work outside of normal business hours as needed.

Preferred Qualifications, Capabilities, and Skills:

• BA/BS degree in Communications, Marketing, or Journalism preferred.
• Solid understanding of the financial services industry.
• Strong knowledge of corporate internal and employee communications strategies.
• Expertise in Word, Excel, and PowerPoint; additional software skills (Adobe, Acrobat Professional, Photoshop, HTML) a plus.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.