Here, at Neo Group, we are looking for a Payment Support Specialist who will help our large support team to work with requests related to payment systems.
Responsibilities:
- monitoring the operation of payment systems;
- support for an information dashboard about payment methods for each geolocation (deposits, payments);
- analysis of logs;
- automation of processes;
- enable/disable geo methods in case of problems.
- higher education is required (preferably financial/economic);
- understanding of the work of payment systems;
- communication skills;
- English from A2 level.
Work conditions:
- shift work schedule: from 8:00-16:00; 16:00-24:00; after the probation period, it may be 24:00-08:00 (shifts may fall on Saturday, Sunday, holidays);
- 2 stages of the interview (online and in the office).
- Enjoy 3 paid health days per year for those unforeseen sick days or medical appointments.
- Recharge your batteries with 25 paid calendar vacation days annually to explore, relax, and rejuvenate.
- Rest easy with comprehensive medical insurance coverage for employees.
- Stay active and healthy with a monthly sports allowance of $30 net to support your fitness goals.
- Stay ahead in your field with access to conferences and professional literature to fuel your growth.
- Boost your energy and morale with complimentary snacks available in the office.
- Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
Why Neo Group?
Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 8 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you!
Explore Neo Group Further:
For more details about life and careers at Neo Group, visit our , follow us on , and engage with us on .
Ready to redefine the future of iGaming with us? Apply today and become a part of something truly spectacular!
Commitment to Diversity:
At Neo Group, we celebrate diversity and are committed to creating an inclusive environment for all employees. We warmly welcome candidates from diverse backgrounds, cultures, genders, experiences, abilities, and viewpoints to apply. If you are passionate about contributing to a diverse workplace, we would love to hear from you.
What We Do
Neo Group encompasses a portfolio of companies offering B2B services in marketing, technology, data analysis, customer support, HR, and compliance. Headquartered in Malta, our teams are strategically located across Europe, Southeast Asia, and Africa. Our mission at Neo Group is straightforward: to drive profitability and expansion in every market we enter. Yet, beyond financial goals, we prioritize creating an environment where individuals thrive. We aim to expand our presence globally while empowering our team members to reach their fullest potential.
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