Payment Operations Analyst I

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here. 

Payment Operations Analyst I

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Payment Operations Analyst I, you’ll deliver exceptional service and optimize operations to make a real difference. We focus on enhancing our partner's experience, solving challenges creatively, and building trust with our partners. Make an impactful contribution in a role that values operational excellence and partner relationships!

OPPORTUNITY HAPPENS HERE — REALIZE YOURS

Alongside the best and the brightest, you will regularly:

• Ensure 100% accuracy in reconciling accounts, including managing exceptions and resolving funding discrepancies.

• Meet internal deadlines for reconciliations and contribute to related projects, ensuring smooth operations.

• Analyze trends and identify opportunities for process enhancements and automation in payment workflows.

• Collaborate with cross-functional teams to investigate financial data, providing actionable insights to resolve issues impacting clients.

• Support ongoing process documentation efforts and provide strategic recommendations to improve operational metrics.

• Assist in developing and executing initiatives aimed at streamlining processes and improving client-facing solutions.

ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT

Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Payment Operations Analyst I, these skills are essential for success:

• Abilities: Able to thrive in a fast-paced, dynamic environment, managing complex challenges independently and collaboratively while multitasking in time-critical situations.

• Experience: 1-3 years of relevant work experience preferred. Proficiency in Excel, including Pivot Tables, Formulas, and Conditional Formatting, is required. A solid understanding of basic financial concepts, such as debits, credits, and payment funding methods. Familiarity with the US healthcare system and health plan operations. Coding and querying knowledge (SQL, Python, etc.) is preferred.

• Education: BA/BS degree; degree in business-related field of study (Accounting, Business Admin, Economics, or Finance).

• Location: Hybrid (Maitland, FL)

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BECAUSE WE CARE, WE OFFER: 

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

At Alegeus, being transparent about our compensation philosophy and approach is more than just a legal requirement. As our organization continues to grow and evolve, we have made a commitment to ensure that our compensation framework is equitable, data-driven, consistent, and unbiased, with allowable pay differences based on factors unique to each candidate (think: skills, experience, qualifications, etc.) in order to attract and retain a highly talented and committed workforce.

We are taking an “inside-out” approach to pay transparency by first educating our valued managers and internal workforce and then moving to publishing compensation ranges externally.  In the interim, if you are a California, Colorado, Connecticut, Maryland, Nevada, New Jersey, New York, Ohio or Washington resident and this role is physically available in your state or classified as remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email identifying the title of the role you are interested in and the state you reside in to [email protected].