Payment Merchant Services Product Controller

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Bengaluru, Karnataka
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Payments Merchant Services Product Controller is responsible for reviewing financial data and month-end activities, managing a team, ensuring compliance with GAAP, and improving reports' efficiency. The role includes managing relationships with stakeholders and supervising processes, while also addressing ad-hoc business requests.
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Job Description
Corporate and Investment Bank (CIB) - Payments Product Control - Bengaluru
J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. The Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Department Description
J.P. Morgan Banking business, consisting of Investment Banking, Wholesale Payments and Corporate Banking, is one of the largest wholesale banking client franchises the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Our clients operate in more than 100 countries and with the strength of our franchise, we offer a complete range of strategic banking services to help clients achieve their goals.
In Banking, our approach to serving clients has always centered on doing first-class business in a first-class way. We strive to build trusted, long-term relationships by taking a holistic and forward-looking view on our relationships, and identifying ways to help clients achieve their most important business objectives.
Roles and Responsibilities
The Payments Controller team is seeking to hire highly motivated candidates to join the Payments product Controllers team based in Bengaluru and work closely with all regional product controllers to carry out control function and support product managers and business managers. Roles includes below functions:

  • Primarily responsible for review of the monthly close activities including financial data, journals, significant variances and transactions, financial reporting deliverable, accruals estimation, reconciliations, general ledger substantiation etc and ensure the high quality of deliverables.
  • Manage, coach, supervise, inspire and motivate the small group of individuals
  • Ensure appropriate controls and reviews maintained for processes executed by team
  • Manage relationship with regional stakeholders in US, Business managers, Product managers and financial controllers. Take regular feedback, anticipate and understand issues and escalate appropriately for timely resolution.
  • Driving change with month-end process in order to improve transparency and efficiency in month-end results.
  • Ensure financial information is in compliance with US & local GAAP and firm's corporate accounting policies, documenting exceptions where appropriate.
  • Act as a resource to project management & the businesses for various projects / business initiatives at a global and local level
  • Manage ad-hoc business requests and address them with sense of urgency
  • Understand and contribute to the E2E control framework of the business & the function


Experience and Qualifications

  • Qualified / Part Qualified accountant preferably with 6-8 years & above experience within the Financial Services industry or Product Controller experience an advantage
  • Excellent communication skills and executive presence including the ability to present complex and sensitive matters to Senior management, Product Managers & Business Managers across levels.
  • Analytical mind-set, structured approach, attention to detail and accuracy.
  • Strong interpersonal, communication and people managerial skills
  • Ability to manage several projects and tasks concurrently
  • Strong Control mindset with proven skills in identifying and resolving control issues that may impact financial results
  • Ability to work in a matrix organization with limited local oversight ensuring timely escalation & resolution of issues
  • Good knowledge of Merchant Acquiring business & SAP ledger system is preferred


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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