Payment Lifecycle Associate I - Sanctions Investigations

Job Description
Do you have Sanctions, Compliance or Anti Money Laundering (AML) experience, SWIFT and payment processing knowledge, and client service experience? Additionally, do you have the ability to work independently and are seeking professional growth. If so, this is the team for you.
As a Payment Lifecycle Associate II - Sanctions Investigations within The Global Investigations - Sanctions Services, you will be responsible for all transaction and message analysis and Investigations at JPMorgan across all lines of business. You will work closely with Compliance and the Lines of Business to ensure that the appropriate data and formats that were submitted for screening, can be used to communicate with clients and downstream banks in order to request information that will help our Sanctions Operations and Compliance teams make transaction decisions in support of a robust and controlled sanction screening program. You will need to be in an audit-ready state at all times from both internal and external auditors, including regulators. The team operates in 3 sites in a 24 hour/ 6 day operating model: Manila, Mumbai, and Tampa are the core sites, and work closely with other Payment and Trust and Safety Operations departments around the globe.
Job responsibilities

• Manage a team responsible for resolving Sanctions related Investigation Cases using your Sanctions, Payments and/or Service experience
• Manage staff according to productivity targets, Key Risk Indicators as well as business metrics and other MIS
• Monitor the control environment surrounding all technical, financial, and operations processes
• Support the research efforts for sanctions screening
• Monitor risk through reviews of key incidences and root cause analysis
• Gather data for root cause analysis
• Identify business risk issues and works with the Operations Risk Analyst/Manager to recommend solutions

Required qualifications, capabilities, and skills

• Analytical skills
• Business processes and procedures
• Client Service experience
• Consulting and relationship building
• Product knowledge
• Excellent verbal and written communication

Preferred qualifications, capabilities, and skills

• Sanctions, Compliance or AML experience preferred
• SWIFT and payment processing knowledge preferred
• Ability to work independently
• MS Office skills - Word, Excel, and PowerPoint

Work schedule: Global Investigations operates from 8:30am - 7:00pm daily - must be flexible during the daily business hours - some weekends and holidays may be required.
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.