Partnership Sales Manager

Role Title: Partnership Sales Manager

Location:  LA with required travel

Role Summary:

Tia is on a mission to transform healthcare for women by increasing access to and improving the experience of key preventive healthcare services. Known as the best and the only way to both transform outcomes and reduce cost, Tia’s preventive care model focuses on integrating key services across primary care, mental health, gynecology, skincare, and other wellness services. Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages.  Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model is a unique and “life-long” approach to women’s care. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the care delivery business stronger — setting a new standard of care for women everywhere.

Tia is hiring a hungry Manager of Partnership Sales. In this role you will forge on-the-ground relationships with practices in each of our 4 markets (NY, SF, LA, PHX). While 50% of your time will focus on driving partnerships across Los Angeles, you will also spend time on other markets. Your goal will be to foster relationships with relevant practices to increase collaboration between Tia and these potential partners. Success will look like creating a deep awareness of Tia in referring practices and creating awareness with our providers of our partnered practices. These practices include: specialist clinics, urgent care centers, wellness centers, etc. This may look like visiting practices, hosting events, and creating and distributing informational material to practices on a regular basis. You will be measured on the number of new partnerships you bring in, and the volume those partnerships drive, as well as the overall satisfaction of our partners. 

You will also help set up and run Tia’s affiliate marketing program. This means you will run day to day operations of an affiliate program at Tia, anchored on bringing new and interesting benefits to members that increase growth and retention. Affiliates will be in the healthcare space and beyond. Similarly, success will be measured on the number of affiliates secured and volume those affiliates drive. 

Growth opportunities in the role include owning more on-the-ground growth marketing tactics such as events and community development or supporting growth in our other strategic partnerships. 

Responsibilities:

Provider Referral  & Affiliate Program 

• Establish & drive strong relationships with referring clinics to increase membership growth and long-term collaboration
• Build in-clinic relationships with Tia providers to ensure internal awareness of partnerships
• Leverage analytics systems created in partnership with biz-ops to measure the success of partnerships in each market. Define and set quarterly performance targets for the program and evaluate outcomes. 
• Create a strong community & referral network- through in person events, constant presence in community, outreach, content creation, etc. Use these strategies to continue driving traffic & growth for the program. 
• Oversee and execute day-to-day operations of Tia’s affiliate program - secure partnerships, manage relationships and collaborate cross functionally to effectively engage members in this program

Analytics & Reporting

•  Utilize analytics tools, in partnership with biz-ops, to measure the success of programs in each market. Define and set quarterly performance targets and evaluate outcomes. Identify ways to maximize growth outcomes for the programs.

Cross functional Collaboration

• Partner closely with marketing, operations, and clinical teams to scale program initiatives effectively.
• Contribute to overall evolution of the function by improving internal and external processes, creating key assets, educational content, communication materials, etc. 

Additional responsibilities may accrue with excellent performance. This is a high growth potential role. 

What you’re like 

Personal traits & values: 

• Hungry, energetic and want to run at something new & big. Looking for upward career mobility
• Scrappy and creative 
• Highly energized by creating relationships and working closely with providers and patients. 
• Warm, engaging demeanor – likely you identify as an extrovert
• Deeply curious and excited about Tia’s care model – capable of both evangelizing the model to external providers and also conversing regularly with internal providers to learn about our competencies 

Skills & experience:

• Minimum of 3-5 years of sales experience, preferably in the healthcare industry
• At least 2 years in external facing partnerships, client service or Sales role. 
• Excellent communication skills & professionalism; strong client service orientation. 
• Strong process orientation with focus on metrics to measure outcomes
• Basic analytics capabilities – can understand and manipulate primitive models in spreadsheets to set targets based on historicals. Basic excel capabilities are a plus. Experience working in confluence is a plus. 
• Excellent presentation skills
• Must be comfortable creating assets that help drive awareness - experience in powerpoint, figma or google slides is a must.
• Experience running referral and affiliate programs or running a sales book; experience running broader partnerships a plus 
• Ability to travel for 30-40% of the time (to AZ, NY, SF)
• This role is partially remote but requires significant presence in clinic and partner sites - likely 70-80% on the go.

Compensation Range 

$90,000-$115,000 depending on experience and location

Tia is building a culture of excellence — in people, process and product. This is our northstar value; 

What is excellence, exactly?

Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We’re looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records. 

We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia’s highest order value because it crystalizes into one word several behaviors that we hold dear, specifically:

1. A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we’re energized by the possibility of invention, innovation, and iteration
2. Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below)
3. Asking why, then why again — because accepting “this is just the way it is” is not good enough
4. Grit & perseverance — a maker mentality that involves “rolling up your sleeves”, but also deep care for oneself and for others
5. A commitment to uncovering talents to unlock “rock star” potential across every individual

Furthermore, excellence reflects the “bigness” and the “boldness” of Tia’s mission and vision — a world in which every woman can achieve optimal health, as defined by herself.

Said another way, Tia’s mission is NOT to make healthcare incrementally better for women. Instead, we’ve intentionally set out to create a fundamentally new paradigm for modern women’s healthcare that’s truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a “one and done.” We have not and will not “get it right” with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully “achieve.” By design, we will never be “done” with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence. 

This position may require attendance at company and team off-sites and is subject the Company’s vaccine requirement, as permitted by law and subject to reasonable accommodation.

Tia is an equal opportunity employer. We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.