Role Description
Partner sales manager (PSM) - Japan will lead business expansion of Dropbox through scaling strategic partners.
Dropbox has been transforming business model to “channel first”. Partner’s autonomy level is getting higher every year from demand generation to post-sales customer success. This role is heart and core of this multi-year transition journey. That transition is only achievable by driving the success of the existing accounts thru developing trusted relationships with partners, maximizing up-sell/cross sell opportunities, driving retention rates and growing our business.
This transformation is happening simultaneously in other multiple international regions. So, the role is expected to proactively work with global peers to share learnings, seek for fresh ideas and jointly push corporation to better equip learnings into global business strategy.
Dropbox is rapidly growing its partner community so a successful candidate will have experience working with partners one-to-one and in scaled capacity to further accelerate growth.
Responsibilities
- Responsible for the delivery of a specific and defined revenue quota
- Own, build, develop and manage the Partner plan for managed book of partners
- Identify key stakeholders to build relationships and credibility within those partner organizations, and help them realize the full potential of Dropbox Business
- Facilitate one-to-one and scaled Partner engagement to train and enable sales teams to bring the best Dropbox experience to their customers
- Lead Partner marketing campaigns in collaboration with partner marketing and other internal stakeholders
- Establish relationships with the key Distributor personnel to ensure that we build a seamless and effective sales process
- Work with relevant Account Representatives and Account Managers on account mapping and opportunity management where applicable
- Own and drive a structured renewal process for existing customer teams
- Lead the engagement between the wider Dropbox teams with the named partners
- Maintain and execute relationships at all levels of the company and lead the rhythm of the business
- Make every potential Dropbox customer happy with every interaction, being an ambassador for Dropbox and our unique culture at every opportunity
- Develop a thorough understanding of Dropbox products and roadmap
Requirements
- Proven experience in IT industry
- Strong experience in channel partnerships
- Business experience which requires global collaboration
- Strong analytical, critical thinking and problem solving skills
- Self starter, phenomenal teammate and team player
- Must have an entrepreneurial mindset towards building a strategic set of partners
- Fluent in Japanese and business level English
Preferred Qualifications
- SaaS background
What We Do
We're a global community of more than 2,000 bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.
Why Work With Us
Our remote work model is a deliberate shift to provide greater flexibility, create a level-playing field, and evolve our culture to focus on people over places. Being a Virtual First company has allowed us to focus on our impact and effectiveness, by making investments in our employees according to what they need to do their best work.
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Employees work remotely.
While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.