Partner Engagement Experience PMO Associate

Posted 3 Days Ago
Be an Early Applicant
Boston, MA
104K-166K Annually
Mid level
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
Creating better technology the open source way
The Role
The Partner Engagement Experience Program Manager at Red Hat will lead cross-functional projects, ensuring alignment and successful execution of initiatives aimed at enhancing partner engagement. Responsibilities include project planning, stakeholder communication, process improvement, performance monitoring, and documentation. The ideal candidate should possess strong project management skills and effective communication abilities.
Summary Generated by Built In

Red Hat is dedicated to enhancing partner relationships and driving engagement through innovative solutions. Our Partner Engagement Experience (PEX) Center of Excellence (CoE) focuses on continuously optimizing partner interactions and delivering exceptional experiences. We are looking for a dynamic Cross-Functional Project Management Office (PMO) professional to support our PEX initiatives. The Partner Engagement Experience PMO Associate will play a key role in driving both strategic initiatives and the continuous updates necessary to keep projects and programs relevant within the Partner Engagement Experience CoE. This individual will collaborate with various teams to ensure alignment, efficiency, and successful execution of both new projects and ongoing enhancements aimed at improving partner engagement. The ideal candidate will possess strong project management skills, exceptional communication abilities, and a keen understanding of cross-functional dynamics.

What you will do:

Project Management Coordination:

  • Lead and manage cross-functional projects within the Partner Engagement Experience CoE.

  • Develop project plans, timelines, and resource allocation strategies to ensure successful delivery.

Stakeholder Engagement:

  • Managing in a highly matrixed organization with cross functional stakeholders

  • Collaborate with internal teams, including marketing, sales, and product development, Core business platforms organization to gather requirements and align project goals.

  • Facilitate communication between stakeholders to ensure transparency and address any challenges.

  • Support Management System for PEX, inclusive of Global to geo communications, and well as Partner Feedback 

Process Improvement:

  • Identify opportunities for process optimization and recommend best practices for project management within the CoE.

  • Implement methodologies to enhance project tracking and reporting.

  • Maintain feedback loop with cross functional teams and external partner ecosystem 

Performance Monitoring:

  • Establish key performance indicators (KPIs) and metrics to assess project success and impact on partner engagement.

  • Conduct regular project reviews and provide updates to leadership on progress and outcomes.

Documentation and Reporting:

  • Maintain comprehensive project documentation, including scope, timelines, and budgets.

  • Prepare and present reports on project status, risks, and achievements to stakeholders.

Change Management Support Communications and Enablement:

  • Ensure comprehensive communication and roll out plans are developed, documented and delivered internally and externally 

  • Support the development of training materials and resources for teams involved in partner engagement initiatives.

  • Provide guidance and mentorship to project team members as needed.

  • identification and management of risk and dependencies to support ongoing launch efforts 

What you will bring:

  • Bachelor’s degree in Business Administration, Project Management, or a related field; PMP or equivalent certification preferred.

  • 3+ years of experience in project management, change Management, preferably in a cross-functional role.

  • Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.

  • Strong interpersonal and communication skills, with the ability to influence stakeholders at all levels.

  • Proficient in project management software and tools (e.g., Asana, Trello, Microsoft Project).

  • Familiarity with Partner Ecosystem, Programs Strategies and best practices is a plus.

The salary range for this position is $104,080.00 - $166,320.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply. 

The Company
HQ: Raleigh, NC
20,000 Employees
Hybrid Workplace
Year Founded: 1993

What We Do

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions.

We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Why Work With Us

Red Hatters freely exchange different viewpoints, contribute ideas, and solve problems together. We celebrate diversity and inclusion. Our love of collaboration, accountability, a sense of community, and a measure of autonomy combine to create a powerful force that fosters innovation and makes Red Hat a great place to work.

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