Publisher Account Manager

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers. 

We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large. 

What’s it like to work at Index? 

Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're‌ not just buzzwords. 

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward. 

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level. 

Are you ready to join the programmatic evolution? 

Join Index as a Partner Development Manager in AUNZ, focused on growing revenue for our publishers in Australia & New Zealand through our real-time programmatic exchange. Collaborate closely with our Partner Services team to optimize client setups, drive growth, and support publishers’ success. You’ll work independently to position innovative media solutions, address client issues, and share strategies to maximize performance.

What We’re Looking For:

• Programmatic Advertising Knowledge: Familiar with the ad industry and publisher landscape.
• Client Service & Strategy: Strong client service skills, with a focus on growth and strategic initiatives.
• Collaboration: Proven cross-functional collaborator, aligning with internal teams.
• Autonomy & Development: Self-driven, taking ownership and eager for continuous learning.

Here’s What You’ll be Doing:

• Manage Client Lifecycle: Build relationships with AUNZ publishers, guiding them through onboarding and ongoing support.
• Drive Growth: Track revenue, analyze data for insights, and optimize client performance.
• Product Consultation: Leverage Index’s offerings to consult on solutions and encourage product adoption.
• Operational Management: Handle creative blocks, performance monitoring, and reporting.
• Issue Resolution & Knowledge Sharing: Track and address client issues, and participate in team knowledge-sharing sessions.

Here's What You Need:

• Goal-oriented, relationship-builder with actionable insights for revenue growth.
• Bachelor’s degree in Business, Marketing, Communications, or related field.
• Data-driven decision-making skills, with knowledge of ad tech preferred.
• Effective presenter, able to engage and communicate with various stakeholders.

Why You’ll Love Working Here: 

• Comprehensive health, dental, and vision plans for you and your dependents  
• Paid time off, health days, and personal obligation days plus flexible work schedules  
• Equity packages 
• Generous parental leave available to birthing, non-birthing, and adoptive parents  
• Annual well-being allowance plus fitness discounts and group wellness activities     
• Commuter benefits and discounts, where available  
• Employee assistance program  
• Mental health first aid program that provides an in-the-moment point of contact and reassurance  
• One day of volunteer time off per year and a donation-matching program  
• Bi-weekly town halls and regular community-led team events  
• Multiple resources and programming to support continuous learning
• A workplace that supports a diverse, equitable, and inclusive environment – learn more here 

Notification 

Index Exchange is aware that there have been recent scams directed toward candidates regarding job interviews and offers. 

Please be vigilant and do not accept interview requests, job offers, or other hiring-related documents from anyone other than our dedicated recruitment team, from the domain of @indexexchange.com. Our interview process consists of several steps, including phone screens and video interviews. We do not conduct interviews via an email questionnaire or request money at any point in the process. 

We remain dedicated to resolving this matter and we appreciate your support. 

Equal employment opportunity 

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you. 

Accessibility for applicants with disabilities  

Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.  

If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process. 

Index Everywhere, Index Anywhere 

Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.  

#LI-ONSITE

#LI-MF1