Paratransit Operations Manager

Posted 19 Days Ago
Be an Early Applicant
Fairview, NJ
Junior
Edtech • Transportation
The Role
The Operations Manager oversees daily operations, makes decisions in the absence of senior management, trains staff in various functions, and ensures service efficiency.
Summary Generated by Built In

First for a reason
First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.

The following position is for a proposed new/future business within MPC Bus Co. Only candidates meeting the work experience requirements will be considered.

Responsibilities of an Operations Manager:

The Operations Manager must have management, supervisory and operations experience. This person must be responsible for the daily operations and be authorized to make operational decisions in the absence of the General Manager or Assistant General Manager. The Operations Manager must have full authority to independently make any decisions required for the safe and efficient operation of the service. The Operations Manager must be able to perform and train staff in any operational function (Scheduling, Service Controlling, System Administration, etc.) in the project. The Operations Manager must be computer literate, capable of system administration and training, and demonstrate administrative skills and experience. This position must be available on-call as needed.

Qualifications:

  • High School diploma required, Bachelor's Degree Preferred. 
  • Two (2) years previous demand responsive customer service (paratransit, taxicab, ambulance, etc.)
  • Hands-on computer experience and experience in the equivalent proposed Access Link position
  • Proficient and knowledgeable in Trapeze PASS
  • Ability to effectively prioritize tasks and manage time effectively.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

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The Company
HQ: Cincinnati, Ohio
14,627 Employees
On-site Workplace

What We Do

As the leading pupil transportation solutions provider for school districts in North America, First Student provides the best start and finish to every school day. Our teams complete five and a half million student journeys each day, moving more students than all U.S. airlines combined. We operate more than 44,500 vehicles in 41 U.S. states and 8 Canadian provinces/territories.

What makes First Student the right choice for your school district's needs?

Our partnerships:
We believe great transportation is always the result of close, trusted partnerships with the school districts we serve. Understanding that needs change sometimes throughout the school year, our goal is to remain responsive to your district's needs. We work closely with school districts to ensure the transportation solutions we provide represent a collective, forward-thinking response to the needs of your district and community.

Our engagement:
We believe education offers a child – and their family – the foundation needed to lead a productive and successful life. We support education by making sure children have a safe and reliable way to get to and from school each day. Students start and end their school days with us, and we recognize the opportunity we have to impact each student’s day in a positive manner.

Our people:
Our people are our advantage. With a team of highly-trained drivers and the industry’s strongest safety record, we’re able to leverage the best practices, technologies and processes needed to deliver quality, consistent service.

Visit http://www.firststudentinc.com for more information about how First Student is Caring for students, today, tomorrow, together.®

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