Outreach Analyst, Energy Efficiency (Field-Based)
Utility Programs and Services
Location: Baltimore, MD (Field-Based with some Remote Work)
Are you ready to make a difference?
ICF is seeking a field-based Account Manager to take a significant role in the implementation of commercial energy efficiency programs in Baltimore, Maryland. The selected candidate will be responsible for recruiting participants from Low-to-Moderate-Income (LMI) and/or Environmental Justice (EJ) communities into our utility incentive programs. The candidate will develop and implement engagement strategies with the goal of increasing the number of energy efficiency projects and participants within identified communities. We place a premium on creativity, an ability to work independently, but to also function as part of a team, a drive to succeed, and a commitment to client satisfaction. This position is open to Maryland-based candidates as well as those willing to relocate.
Why you will love working here:
- Quality of life: Flexible workplace arrangements, work-life balance
- Investment of the community: Donation matching, volunteer opportunities
- Investment in you: Tuition reimbursement, access to professional development resources, 401kmatching, Employee Stock Purchase Plan
- And many, many more (Ask your recruiter for more details!)
What you will be doing:
- Developing and maintaining relationships and partnerships with businesses in Low-to-Moderate-Income (LMI) and/or Environmental Justice (EJ) communities to support their participation in BGE’s energy efficiency programs
- Cultivating new relationships and partnerships with trade allies and professional organizations who support the LMI/EJ communities to promote program awareness and adoption
- Identifying barriers to participation and developing successful, community-relevant resolutions
- Preparing and presenting targeted presentations promoting program awareness, coupled with participation at trade shows, trade organization and stakeholder events, as well as any industry recognized associations
- Collaborating with LMI/EJ communities on the preparation and delivery of energy-related community events that promote energy education, program awareness, and community buy-in
- Maintaining strong ongoing communications with participants and other interested stakeholders to assess their needs and receive feedback on their experience with the program
- Assisting program managers with the development and implementation of promotional strategies
- Preparing client-facing ongoing status reports to document performance and activities demonstrating progress towards program goals, contractor/consultant participation and pipeline management
- Supporting internal operations and management of the programs, with tasks such as reporting, application review, forecasting, marketing development, and client support
- Must have a reliable vehicle for local travel. Requirements are between 25% to 75% of the time. (reimbursement for mileage provided)
What we need you to have (minimum qualifications):
- Bachelor’s degree in (Business Admin, Energy, Communication or related field) (candidates can substitute one year of experience for each year of education)
- 1+ years of experience in community engagement, with a preferred focus on working with individuals and groups from underserved or under-resourced communities
- Proven fluency in English and either Spanish or Chinese (reading, writing, and speaking)
- Must have valid driver’s license, an operational vehicle for transportation (or regular access to a vehicle), and successfully pass a Motor Vehicle Records (MVR) check
What we would like you to have:
- 1+ years of experience managing or selling energy efficiency opportunities, with specific experience in one of the following: HVAC contractors, distributors, commercial real estate, federal government or retail customers.
- Utility experience
- Bilingual
- Capacity to build and sustain community partnerships
- Strong organizational and project management skills to coordinate and implement community events and initiatives
- Strong commitment to social and environmental justice
- Excellent verbal and written communication skills
- High degree of self-confidence, determination, and motivated to excel
- Ability to adapt, prioritize multiple time-sensitive needs, and multi-task, and work under strict deadlines
- Sound business ethics, including the protection of proprietary and confidential information
- Ability to work with all levels of internal employees, as well as with outside clients and vendors
- Superior interpersonal skills including courtesy and a collaborative attitude
- Understanding of principles related to coalition-building, community development, and/or community-focused program development
- Proficiency in MS Office Applications (Dynamics, Word, Outlook, Excel)
- An energy efficiency background with a solid knowledge of building mechanical systems and/or commercial lighting
- Economic analysis and familiarity with DSM program planning and evaluation
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$55,388.00 - $94,160.00
Columbia, MD (MD12)
Top Skills
What We Do
ICF is a global advisory and technology services company with approximately 9,000 employees in industries across the public and private sectors. For over 50 years, we’ve been helping clients take on some of the world’s most complex challenges to produce exceptional results. Our work is the catalyst to help shape the future for all.
Why Work With Us
At ICF, we’re committed to promoting individual well-being and ensuring our culture is one where everyone can belong, grow, and thrive. Here, you’ll find purpose-driven work and the support to build the career you want.
Gallery
.jpg)
.jpg)
