OTC Manager WTR

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will manage the order to cash process and lead the supply chain customer collaboration agenda for our global World Travel Retail Business. You improve value and service to customers and increase supply chain efficiency while offering accountability and transparency into customer performance via a single point of contact.
How you will contribute
You will:

• Leading and being responsible for the order to cash (OTC) processes including receiving orders, tracking, fulfillment, customer collaboration, process improvement, simplification, and continuous improvement.
• Drive effective cross-functional communication and collaboration among stakeholders: sales, logistics operations, demand planning, product supply and external partners.
• Achieve KPIs targets including on-time and in-full service level and invoice accuracy, through effective execution of processes.
• Manage a team of 8 direct reports that secures current and future plans by developing, coaching, delegating and leading a team that can drive the business agenda while giving them the opportunity to grow in the organization.
• Being exposed to other stakeholders and deliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer.

What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

• More than 5 years of experience in CS&L function, ideally with knowledge of customer supply chain management
• Cross-functional experience (e.g. sales, CS&L controlling, demand planning, logistics or warehousing knowledge)
• SAP SD, information systems, standard operating procedures
• Experience leading and developing a team
• Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs
• Great interpersonal, teamwork and communication skills
• Able to influence, negotiate and apply commercial acumen

Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Customer Collaboration (CLD)
Customer Service & Logistics