Order Management Associate Specialist (Spanish)

Job Description

The Position

We are looking for an Order Management Associate Specialist to join our team and support order processing for the LATAM and Canadian markets.

The ideal candidate will be highly organized, detail-oriented, and proactive, with the ability to manage multiple tasks in a fast-paced environment. The Associate Specialist will be responsible for ensuring that orders are processed efficiently, ensuring customer satisfaction, and contributing to the smooth flow of operations.

Responsibilities

Key responsibilities of the role include managing and processing customer orders from LATAM and Canada, ensuring accuracy and timely delivery. This includes entering orders into the system and verifying product availability, pricing, and delivery schedules. The analyst will also coordinate with sales, logistics, and inventory teams to ensure that orders are fulfilled according to customer specifications.

The Associate Specialist, will be responsible for monitoring order progress and communicating with customers or internal teams regarding any delays or issues with shipments. They will provide regular updates on order status, delivery timelines, and stock availability. Additionally, the analyst will address and resolve any discrepancies or issues related to order fulfillment, such as missing items or incorrect orders.

This position will also involve assisting in generating reports and tracking order KPIs for the LATAM and Canadian regions. The Associate Specialist will support the implementation of process improvements to streamline order management procedures. They will maintain up-to-date customer and order information in the system, ensuring proper documentation and compliance with company policies..

Required Education, Experience, and Skills   

• Bachelor’s degree in business administration, Finance, Accounting or other related to OtC.
• 0 to 1 year of experience in OtC processes.
• Fluency in English and Spanish Language
• Experience working on regional or global teams.
• Demonstrated experience working in large teams collaboratively.
• Demonstrated strong math, query, analytical and systems skills with demonstrated experience in data management, MS Office.
• Demonstrated ability to maintain financial controls.
• Effective training skills and team building capabilities for management of functional tasks within area of responsibility.
• Demonstrated leadership skills, strong oral and written communication, presentation, conflict resolution and negotiation skills.
• Good project management skills including ability to coordinate and implement complex cross-functional activities.
• Experience with continuous process improvement projects leading to significant time or bottom-line savings.
• Pays attention to details, produces accurate deliverables, and consistently meets deadlines.
• Solid financial background with experience in accounting processes valued.
• Proactive style in implementing new processes.
• Experience using SAP R/3 required.

Preferred Education, Experience, and Skills

• Experience of Launching / Standing up a Shared Service Center.
• Experience with Internal or External Audit valued.
• Familiarity with US GAAP preferred.
• Experience with SAP S/4 HANA.
• Experience working in shared service, regional roles, participation in global initiatives preferred.

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.  Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants. 

Search Firm Representatives Please Read Carefully 
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Annualized Salary Range

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

1