At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.
POSITION SUMMARY
The Operations Specialist – DTC Settlements is directly responsible for specialized functions within Trade Processing, including the processing and settling of security trades settling at DTC. This would include activities such trade settlement, SPO processing, Client communication, and reconciliation. This position is for an 11:30AM – 7:30PM shift, which includes shutting down the system for turnover each night.
PRINCIPAL RESPONSIBILITIES
1. Transactions Processing
- Process all deliver and receive orders settling with other brokers/ banks – all equities, corporate fixed income, and commercial paper trades clearing through DTC (Depository Trust Company) for our custody accounts. Adhere to all daily deadlines.
- Verify the trade information vs. broker presentation received from the client via the Sonic system. This includes account number, quantity, CUSIP, etc.
- Manage daily volume.
2. Problem Resolution
- Review and resolve discrepancies in order information received (for example DTC reclaims).
- Escalate high value problem trades to management
3. Communications
- Communicate professionally and constructively via email, phone, etc. with internal and external clients and counterparties to effectively resolve issues in order to minimize risk and exposure.
- Provide superior client service.
- Communicate as part of a team.
- Contribute to Management Reporting. This may include providing statistics on work volumes.
4. Process Improvement
- Gain efficiencies to improve individual productivity.
- Gain an understanding of the big picture – how specific function impacts the firm.
- Contribute to Division or Firm process improvement activities.
KNOWLEDGE, SKILLS, AND ABILITIES
Education level and/or relevant experience(s)
- BA/BS degree or equivalent work experience.
Knowledge and skills (general and technical)
- Demonstrated PC skills.
- Ability to identify, escalate and resolve a problem.
- Ability to communicate professionally through effective verbal and written skills.
- Ability to manage time efficiently and effectively.
- Organizational skills and detail oriented.
- Ability to multi-task.
- Ability to work in a team environment.
- Ability to meet deadlines and work under pressure.
Salary Range
50,000 - 60,000
BBH’s compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.
About BBH:
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.
Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
What We Do
Brown Brothers Harriman (BBH) is a privately-held financial institution that has been a thought leader and solutions provider for over 200 years. We serve the most sophisticated individuals and institutions with expertise in Private Banking, Investment Management and Investor Services. Our 5,000 employees operate from 17 locations throughout North America, Europe and Asia.