Launch Manager

Reposted 5 Days Ago
Be an Early Applicant
2 Locations
Remote
85K-110K Annually
Entry level
Blockchain • Logistics • Software
The Role
As a Launch Manager, you will engage with customers to understand processes, collect user stories, support data migration, and help design user experiences, while collaborating with various teams to align on product features and processes.
Summary Generated by Built In

Our mission is clear and staggeringly important: we're building the manufacturing operating system of the future from the ground up, one that’s engineered to create network effects as we grow. A beautiful, sophisticated quantum leap forward for the most important core industry in the world.  


Manufacturing is important. It’s the fundamental industry on which everything else is built. We take it for granted. In 1989, 35% of the entire software industry was manufacturing systems. What was the first massive burst in productivity from technology has stagnated into diminishing returns and increasing complexity. We can only continue to add complexity for so much longer until the whole system collapses. 


"Any intelligent fool can make things bigger and more complex. It takes a touch of genius and a lot of courage to move in the opposite direction." - Albert Einstein

Who you are

  • Optimistic
  • Empathetic
  • Organized
  • Above Average Grit
  • Likes Puzzles
  • Curious and Ambitious
  • Flexible
  • Mission Oriented
  • Likes People
  • Works well with others
  • Quick learner

What the job is

  • Talk with new customers and understand their business process
  • Stay organized across all customers, collecting user stories
  • Help extract data and migrate it to our software system
  • Learn to write simple queries over time
  • Help design elegant user experiences and document friction
  • Work with Sales to continue the excitement from the sales process
  • Work with Engineers to spec out feature requests and customization
  • Help define processes and change them when needed
  • Handle conflicts between deadlines and throughput
  • Be a conduit for product feedback to Product Managers
  • Openly receive coaching
  • Demand personal and professional growth
  • Get people to like you
  • Actively contribute to team & company goals

Who you'll work with

  • Account Executives who closed deals, to learn about customer expectations
  • Small and medium manufacturers as customers
  • Product Managers deciding how to navigate the roadmap
  • Marketing Managers who will take your feedback into their lead generation efforts
  • Engineers to help work through issues and learn about new releases

Salary range & Benefits

  • $85,000 - $110,000 USD/year + equity
  • 401(k) matching after 90 days. Immediate vesting
  • Health, dental, and vision benefits
  • Wellbeing benefits and perks
  • Unlimited vacation policy with minimum required vacation days
  • Cell phone & internet plan coverage

The market tells us we’re on the right track: +50% year over year growth but we know to not rest on our laurels and that there's a lot of stuff to build and a huge amount of work to be done. We're looking for people who can stand alongside us and work hard to make our dreams become reality in the fastest, smoothest, and best way possible.


If you're someone who is obsessed with making amazing things, being the best, and wanting your work to contribute to something excellent, please reach out.

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The Company
HQ: Minneapolis, MN
61 Employees
On-site Workplace
Year Founded: 2015

What We Do

Fulcrum is a Software-as-a-Service (SaaS) ERP, MRP, and MES platform allowing small and mid-sized manufacturers to improve efficiency through workflow optimization and automated data collection. Fulcrum delivers value through a fully digital, paperless workflow leveraging machine learning, automation, predictive analytics, and advanced heuristics to drive throughput and profitability.

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