Operations Systems Support Manager

Diversified. Resilient. Dynamic.

Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets.

The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a major franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.

With more than 35 offices around the globe, and over 2300 dedicated people enabling access to exchanges and technology-powered services.

For more information visit www.marex.com

Purpose of Role:

The Operation Systems Manager will lead the post-trade product management team for ION's XTP clearing solution. Responsibilities include but not limited to product ownership, overseeing system upgrades and enhancements required to ensure robust/stable operational processing, managing exchange/regulatory enhancements, collaborating with internal operation’s departments and external vendors, and mentoring team members to ensure quality delivery and professional growth.

Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights, and analytics.

Responsibilities:

• Manage a regional group of system support engineers.
• Delegate work responsibilities across the team.
• Participate is weekly/biweekly/monthly sprints for development, system upgrades and collaborative testing effort.
•  Collaborating with the Vendors Technical Account Management team in weekly meetings and calls as a subject matter expert
•  Work with Operation’s departments to ensure solutions meet business requirements, including testing new functionality.
• Act as liaison between functional areas, third party vendors, and exchanges on market led initiatives.
• Identifying areas of improvement and working closely with the Head of Operations.
• Manage vendor system upgrades and patch sweeps, in accordance with the firms change control policies. this may require weekend work for product validation.
• Ensure static data is accurate for new products and new exchanges.
• Build and enhance reports from the back and middle office across multiple asset classes.
• Troubleshoot and resolve issues daily as part of the global support function.
• Ensure all systems and procedures are fully documented, including environment schematics.
• Open and track items as they arise with the vendor
• Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with
•  Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
• At all times complying with Marex’s Code of Conduct:
  • To ensure that you are fully aware of and adhere to internal policies that relate to you, your role, or any other activities for which you have any level of responsibility
  •  To report any breaches of policy to Compliance and/ or your supervisor as required
  • To escalate risk events immediately
  • To provide input to risk management processes, as required.

The Company may require you to carry out other duties from time to time.

Competencies, Skills, and Experience:

Competencies

• Demonstrates curiosity.
• Resilient in a challenging, fast-paced environment.
• Ability to take a high level of responsibility in a fast pace and high-volume environment.
• Excels at building relationships, networking and influencing others
•  Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness
  

Skills and Experience.

• Bachelor’s degree required
• Minimum 10 years industry experience (financial services, investment banking, or related firm). 
• Extensive knowledge of ION’s XTP clearing solution.
•  Excellent verbal and written communication skill.
•  Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.

Salary Range: $150,000 to $200,000 per year and eligible for discretionary bonus.

Marex Benefits for 2025

Company Values:

Acting as a role model for the values of the Company:

Respect – Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.

Integrity
– Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves.

Collaborative
– We work in teams – open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.

Developing our People
– Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex the place ambitious, hardworking, talented people choose to build their careers.

Adaptable and Nimble
– Our size and flexibility is an advantage. We are big enough to support our client’s various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.

Marex’s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the employer of choice for prospective candidates. We encourage applications from candidates returning to the job market.

It is the policy of Marex to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

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