Operations System Support

Posted 9 Days Ago
Be an Early Applicant
Chicago, IL
1-3 Years Experience
Financial Services
The Role
The Operations Systems Support role involves managing the XTP back-office platform and static data, providing training and production support, monitoring system feeds, and ensuring compliance with regulatory requirements. The position requires analysis of operational issues, project management, and maintaining procedures to meet high operational standards.
Summary Generated by Built In

Diversified. Resilient. Dynamic.

Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets.

The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a major franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.

With more than 35 offices around the globe, and over 2300 dedicated people enabling access to exchanges and technology-powered services.

For more information visit www.marex.com

Purpose of Role

The Operations Systems Support manages operational systems and static data associated to XTP back-office platform. The role requires the individual to work with different functional areas to provide training and production support. The role requires the ability to perform deep analysis within the system and within the issues that arise.

The Operations Systems Support department sits within the operations function, with its focus being the XTP back-office platform and associated static data management. Maintaining robust procedures and controls to ensure the firm meets the high-level expectations.

Responsibilities 

  • Monitor critical system import feeds associated to the XTP back-office platform.
  • The ability to work with end users of the system, analyse their issue and put that into requirements for the vendor.
  • Manage several projects including improving existing processes.
  • Maintain systems and required static in line with any new or changing regulatory reporting regimes.
  • Manage XTP back-office system changes and upgrades in line with business and exchange requirements.
  • Create daily control framework and daily processing efficiencies associated to client static data and regulatory reporting submissions.
  • Assist compliance with regulatory audit requests and queries.
  • Ensure written procedures are in place and up to date for the Department.
  • Efficient email management, including both personal and group mailboxes.
  • Ensuring compliance with the company’s regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges.
  • Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
  • Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
  • At all times complying with Marex’s Code of Conduct.
    • To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
    • To report any breaches of policy to Compliance and/ or your supervisor as required.
    • To escalate risk events immediately.
    • To provide input to risk management processes, as required.

The Company may require you to carry out other duties from time to time.

Competencies, Skills, and Experience:

Competencies 

  • Excellent verbal and written communication skills.
  •  Demonstrates curiosity.
  • Resilient in a challenging, fast-paced environment.
  • Ability to take a high level of responsibility in a fast pace and high-volume environment.
  • Excels at building relationships, networking and influencing others.
  • Attention to detail.
  • Ability to resolve issues in a timely and efficient manner.
  • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness.


Skills and Experience 

  • Enhanced understanding of Futures & Options industry in areas including Reconciliations, Position Maintenance, Regulatory Reporting, and static data.
  • Knowledge of XTP Back Office system.
  • Experience with Microsoft Office.
  • Excellent verbal and written communication skills
  • Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.

Company Values :

Acting as a role model for the values of the Company: 

Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. 

Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves. 

Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. 

Developing our People - Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex the place ambitious, hardworking, talented people choose to build their careers. 

Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client’s various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. 

Marex’s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the employer of choice for prospective candidates. We encourage applications from candidates returning to the job market.

It is the policy of Marex to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

#LI-PP1

The Company
HQ: New York, NY
732 Employees
On-site Workplace
Year Founded: 2005

What We Do

We are a diversified global financial services platform, connecting clients to global energy, metals, agricultural and financial markets. Across our businesses we provide critical high value-add services in Market Making, Execution and Clearing, Hedging and Investment Solutions, Price Discovery and Data & Advisory.
We have a leading franchise in many major metals, energy and agricultural products, executing around 38 million trades and clearing over 193 million contracts in 2021.

The Group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.

Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 22 offices worldwide, the Group has over 1,100 employees across Europe, Asia and America.

State-of-the-art electronic and voice broking services facilitate all types of trading strategies. This is backed by decades of experience, with Marex emphasising intellectual knowledge and insight, alongside access to extensive data sets and the latest analytical tools.

In addition to its core operations, Marex's scale and expertise in commodity derivatives, as well as physical products, has enabled it to respond to client demand and offer services for financial futures & options and foreign exchange.

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