Operations Support Specialist, New Business

Posted 2 Days Ago
Be an Early Applicant
Singapore
Entry level
Insurance
The Role
The Operations Support Specialist will execute user acceptance testing (UAT) for new or enhanced products and systems, documenting results and identifying defects. They will also perform first level checks for New Business Applications and assist with administrative tasks such as sorting and scanning incoming mails.
Summary Generated by Built In

About FWD Group

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information, please visit www.fwd.com

In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.

If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.

PURPOSE

To actively involved in UAT execution and test plan review to prepare for the product launch or enhancement to product or system.

When the need arises, this candidate will be required to do first level CDD checks for New Business Applications and help out in incoming

mails sorting and scanning.

KEY ACCOUNTAIBILITIES

  • User Acceptance Test for newly developed products and or enhancement to product or system
  • To execute test plan and record test results accurately
  • Identify, record and document defects timely
  • Ad-hoc tasks/duties as assigned by the manager

QUALIFICATIONS / EXPERIENCE

  • O or A level holders
  • IT Savvy
  • Positive work attitude.
  • Ability to work in a fast-paced and deadline-oriented environment.
  • Self-motivated with critical attention to detail, deadlines and reporting.

KNOWLEDGE & TECHNICAL SKILLS

  • High degree of proficiency in system and internet applications, Outlook & Internet applications.
  • Good understanding of life insurance product and/or claims.
The Company
9,995 Employees
Remote Workplace

What We Do

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience

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