Waste Connections of Canada the leader in non-hazardous solid waste management in North America is looking for an experienced Operations Supervisor for our facility in Penticton, BC. We are looking for an innovative, creative and proactive individuals capable of creating and driving change.
Position Summary
The Operations Supervisor is responsible for managing residential Drivers (10-15) on daily basis and supporting the Commercial driver team (8 drivers) and the onsite Transfer station (3 staff). Ensuring operations are running safely by performing Driver observations, weekly mini meetings and monthly safety meetings. This role is the leadership position of our post-collections business unit to ensure that safety, compliance, customer service, efficiency, productivity, growth, sales and financial targets are met. Personal and ethical behavior is of paramount importance in this position.
Pay: $70-75K DOE
Responsibilities:
- Oversee day to day operations of multiple residential routes of a unionized driver team
- Responsible to oversee all aspects of day to day operations for 10 – 15 residential drivers. This includes payroll confirmation, drive-cam review & fitness for duty.
- Support the Commercial FL drivers (FL, Roll off, Bin Delivery and Transfer operation)
- Reviews daily route sheets for P& L statistical information.
- Performs operational audits of collections routes and observation routes.
- Ensure that Drivers required to operate company vehicles or equipment are completing daily safety and maintenance checks on VCR’s so that issues are addressed in a timely manner to eliminate or reduce down time.
- Resolve customer complaints and follow up to ensure customers are satisfied.
- Plans and monitors employee schedules and route scheduling including regular communication throughout the day until all routes are completed.
- Applying progressive employee discipline if/when necessary.
- Conducts accident investigations including scene management, first accident report and final analysis with root cause and preventative measures
What We Need From You:
- High school diploma or equivalent.
- Prior lead person or supervisory experience is preferred.
- Must possess or be willing to obtain a valid CDL – Class 1 or 3 with air (Commercial driver’s license) and pass all CVSE regulations.
- Experience operating various refuse collection equipment
- Data entry and analysis is necessary.
- Must be ‘SAFETY first’ minded.
What You'll Get From Us::
- Competitive Wages
- Retirement Plan with company match; let us help you save for your future
- Benefits; Medical, Dental, Vision
- Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
- Insurance: Life, Short Term/Long Term Disability
Join a dynamic team that values a "work hard, play harder" culture. Enjoy a competitive compensation package with excellent benefits and align yourself with a company committed to community impact, charitable giving, and sustainability. Thrive in an environment built on operational excellence and accountability.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.
What We Do
Waste Connections, Inc. is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. Through its R360 Environmental Solutions subsidiary, the Company is also a leading provider of non-hazardous oilfield waste treatment, recovery and disposal services in several of the most active natural resource producing areas in the United States, including the Permian, Bakken and Eagle Ford Basins. Waste Connections serves more than six million residential, commercial, industrial, and exploration and production customers from a network of operations in 39 states, six provinces and the District of Columbia. The Company also provides intermodal services for the movement of cargo and solid waste containers in the Pacific Northwest.
Our corporate strategy targets secondary and suburban markets that have strong demographic growth trends and where competitive barriers to entry can be developed. We seek to avoid highly competitive, large urban markets and target markets where we can provide either non-integrated or integrated solid waste services under exclusive arrangements, or markets where we can be integrated and attain high market share. We are a leading provider of solid waste services in most of our markets, and approximately 50% of our revenues are derived from market areas where we have franchise or exclusive rights to provide our waste services.
