Operations Specialist Trade Management

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Location: Kraków

Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years

Join us as an Operations Specialist – Trade Management!

Brown Brothers Harriman is currently recruiting Lead Operations Specialist to join our Trade Management team.  In this role you will be experienced within all responsibilities noted below and additionally you will be responsible for assisting the Supervisor with enhancing productivity of the unit, in addition to performing specialized operational securities processing activities to support the firm’s business lines. 

Some of your key responsibilities include:  

• Ensure daily output standards for both quality and timeliness are met.
• Assist Supervisor in Workflow Management
• Assist team members with day to day activities/provide back-up support
• Coordinate control/production related activities such as viewing work ticket queues and various trade reports.
• Coordinate intraday and end of day prioritization and reconciliation of daily work/proof and control.
• Help to ensure all deadlines and requirements are being met.
• Manage daily production reporting.
• Manage trades’ inquiries on daily basics – both internal and external.
• Utilizes various resources to provide comprehensive responses to clients.
• Liaising with global counterparts.
• Provide timely and accurate responses to trade inquiries.
• Monitor and assist in the resolution of trade issues and inquiries from Clients.
• Interact with other BBH departments on resolution of issue.
• Help to identify and document errors in an effort to reduce exposures.
• Communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure.
• Review and verify work of team members.
• Provide training on BBH settlement systems to new employees as well as training existing employee’s on new task and functions within the group. 
• Contributes to and maintains a high level of teamwork with Trade Processing.
• Escalates to the Supervisor any potential exposure items on outstanding trades.
• Utilize and operate all tools and technology appropriate to the role.
• Have an understanding of the big picture – how specific function impacts the firm.

What we offer:

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance
• 24 days of occasional remote work from Poland during a calendar year
• Contracts for an indefinite period, from day one
• Private medical care
• Life Insurance
• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.
• Professional trainings and qualification support
• Wellbeing Program
• Online Social Fund benefit platform
• Social, sport and integration events
• Onboarding Program for new hires

Desired Qualifications:

• BS/BA degree or equivalent work experience.
• 1-3 years of Custody or Securities processing or other industry experience.
• Research, analysis and problem-solving skills.
• Ability to communicate professionally through effective verbal and written skills.
• Organizational skills and detail oriented.
• Ability to multi-task.
• Ability to work in a team
• Ability to meet deadlines and work under pressure.
• Fluent English

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.