About this role:
Wells Fargo is seeking an Operations Processor. The Wholesale International Program (WIP) is a Wholesale Banking key initiative to expand Wells Fargo's global platform by offering in-country lending, treasury management, foreign exchange and trade services in more than 20 countries through established Global Banking offices. The overarching objective of the Wholesale International Program initiative is to provide a consistent global customer experience that integrates seamlessly with Wells Fargo's market leading domestic solutions.
The Payment team supports the payments processing for WIP. The scope of this work includes the processing of inbound and outbound payment messages. Duties will include processing repairs, exceptions, cancellations, reversals and authorizations.
This person will be expected to assist in future transitions of similar workload into this team.
In this role, you will:
- Perform moderately complex operations duties in support of either a service center or department environment.
- Require considerable knowledge of company personnel policies and practices.
- Collect data and prepare related operational reports.
- Prepare input forms for automated data processing system.
- Utilize the company's internal operations to perform duties.
- Coordinate projects.
- Furnish information to authorized persons.
- Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation.
Required Qualifications:
- Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Skills & Experience Required:
- Bachelor’s degree preferably business course and equivalent
- 2 years of financial industry experience.
- Knowledge of International Transfers and familiarity with compliance and regulatory rules helpful with a good grasp of world geography.
- Knowledge of SWIFT, Federal Reserve wire transfer payments, Nostro accounts, Foreign Exchange a plus.
- Knowledge of International Wire Transfer and/or excellent keyboarding skills with the ability to learn quickly a must.
- Strict attention to detail is required with a strong work ethic.
- Excellent analytical, problem solving and organizational skills with a strong acumen in verbal and written communication.
- Strong interpersonal skills.
- Ability to work well independently under pressure, multi-task in a fast-paced environment and be adaptable to change.
- Possess excellent troubleshooting, resolution, and critical thinking skills.
- Ability to comprehend complex products and requirements and be able to articulate concepts in an easy-to-understand way.
- Sound risk management mindset and good understanding of compliance - AML/OFAC
- Ability to partner and coordinate with internal customers on projects and day to day tasks.
- Proficiency in Excel, Word, Outlook and familiarity with regulatory sanctions required.
- Work hours: US East Coast Time Zone 9am – 6pm. Occasional overtime required.
- Able to perform work and report on Philippine Holidays if falling on Mondays to Fridays
Posting End Date:
7 Mar 2025
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Top Skills
What We Do
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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