Operations Manager

Job Description:

This position oversees Cambria Surfaces' field operations, including leading large installation projects and multiple installation crews and CAD technicians. The Operations Manager plays a critical role in ensuring the smooth and efficient execution of all operational aspects of the business.

Essential Roles and Responsibilities:

Project Management

• Manage all large commercial and residential projects, by creating timelines, identifying key contacts, and communicating responsibilities.

• Schedule measures and installations and conduct courtesy calls.

• Schedule material delivery with the FabShop.

• Manage the documentation of installations and measurements.

Team Leadership

• Manage weekly employee time sheets.

• Maintain responsibility over performance management processes for all hourly Cambria Surfaces employees.

• Proven ability to lead and inspire teams to achieve high performance.

• Assist in hiring for all field operations positions at Cambria Surfaces.

• Create a training schedule, set expectations, and monitor milestones.

• Schedule employee orientations with Corporate HR.

• Foster teamwork and hold employees accountable.

Inventory Control

• Manage overall inventory levels of tools, blades, bits, and all consumables for the installation crew.

• Manage the ordering of tools and installation supplies.

• Oversee shop area cleanliness and care of tools.

Qualifications & Skills:

• Excellent math skills (geometry, percentages, margins, mark-ups)

• Ability to analyze reports and spreadsheets

• Ability to understand CAD drawings and architectural plans

• Estimating and documentation skills

• Excellent interpersonal, verbal & written communication skills

• Superior organizational skills, as well as the ability to maintain focus under pressure

• Time management skills

• Ability to develop and maintain strong working relationships with internal & external parties

• Ability to deal with customer complaints in a professional and efficient manner

• Critical thinking skills

• Ability to work extended hours if needed

• Ability to work in a variety of environments, including construction sites, homes, commercial buildings, and office environments

Minimum Requirements:

Education: High School diploma or GED

Experience:

• Knowledge of residential construction practices

• 2-5 years of construction experience preferred. 

• 2-5 years of leadership experience preferred.

Systems: Google Suite, Enterprise Resource Program, and Microsoft Office

Additional Requirements:

• Managerial Requirements: Yes
• Physical Requirements: This position frequently requires heavy lifting (up to 100 lbs)
• Travel Requirements: This position will require travel to installation sites
• Driving Requirements: Need to be able to drive a company vehicle and maintain a DOT certification

Cambria’s starting salary range for this position is $85,000 - $116,000. Salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target for new hires for the position. Individual pay is determined by several factors, including work location, job-related experience, and relevant education and/or training.

Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays , 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At Cambria, dedication to philanthropy and our people is at the heart of who we are. We strive to make a meaningful difference in the world every day by prioritizing employee well-being and fostering inclusivity and empowerment. Under the banner of CambriaCares, our philanthropic endeavors show our commitment to our people and our community to uplift kids, support education, and contribute to a sustainable future.

For additional company information, please visit www.CambriaUSA.com

Offer of employment will be contingent upon the successful completion of background verification check, subject to applicable laws and regulations.