About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Operations Manager – Eastern Creek, NSW
The Role
Due to ongoing growth, we are looking for an experienced Operations Manager to join our Healthcare function based in Eastern Creek, NSW. The role of Operations Manager is to proactively and effectively manage the daily operations of the warehouse and associated distribution activities so that people and equipment are employed efficiently, and the warehousing and distribution activities are performed safety, accurately and in accordance with customer requirements. The Operations Manager directs the day to day warehousing and distribution of the DC to ensure service and financial targets are consistently met.
As the Operations Manager, you will:
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Manage Day to Day operations, and associated duties, using experience and organisation to ensure there are adequate resources to meet agreed objectives.
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Plan operational initiatives in conjunction with Senior Manager - National Healthcare to improve profitability and/or productivity.
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Adhere to requirements of the Therapeutic Goods Administration (TGA) Licences, the International Organisation for Standardisation (ISO) accreditations and the Poisons Licence at all times.
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Engage and deliver monthly business reviews (MBR) to healthcare customers.
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It is expected that you will carry out these accountabilities within the HSE Frameworks that apply at Toll, including but not limited to the Toll Group Global HSE Management System, the business unit HSE management systems and relevant site HSE procedures and safe systems of work.
About you
To be successful in this role, you will need:
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Thorough knowledge of TGA (Therapeutic Goods Administration) Quality Systems regulations, PIC/S Code of GMP (Good Manufacturing Practices), GWP (Good Warehouse Practices), GDP (Good Documentation Practices) and appropriate ISO standards specifically ISO9001& ISO13485.
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Thorough understanding of warehousing and management systems, with prior Healthcare knowledge being preferable
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Knowledge of warehousing and distribution best practice, including manpower and equipment needs to minimise labour costs.
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Driver’s Licence (car).
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Warehouse Management Systems & ERP (SAP) experience
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Qualification in warehousing or logistics would be highly regarded
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
Top Skills
What We Do
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Every minute, every day, in countless decisions, transactions, interactions and innovations, people and businesses move the world forward. Making moves that define markets and power industries. Moves that impact economies and empower communities. And it’s here that we are at our best because the only way that our customers can keep moving is if we do, harnessing deep passion and
experience from across our organisation to help these moves happen. So, at the very moment when our customers need us, we bring together the best of who we are, so they can be at their best.
That’s why we never settle. Why we strive for excellence in everything we do. Why we put passion behind every ounce of progress. Why we pull together to deliver success. And then reach further still, to anticipate what’s next. At Toll, we do more than just logistics. We move the businesses that move the world.
