Operations Manager

Who we are:

Public Affairs & Access (PAA) is a multi-disciplinary organization that includes Corporate Communications; Policy, Evidence & Access Strategy; Channel & Contract Management; External Affairs, and Strategy and Business Operations. Our purpose is to amplify our impact through a fully integrated public affairs function that leverages our capabilities, external assets and world-class Genentech brand to deliver on our mission for patients, our employees and the places where we live and work.

Strategy and Business Operations is accountable for amplifying the impact of Public Affairs & Access through strategic operations and administrative partnership focused on delivering business priorities and outcomes.

This position requires a presence at our South San Francisco Genentech Campus or our Genentech Campus in Washington D.C.; Our Preference is South San Francisco.

Relocation is not offered on this posting

The Opportunity: 

The Operations Manager is an individual contributor role that is accountable for strategic operational partnership for a specific PAA business area and/or department/leadership team. 

At this time, we are seeking an Operations Manager to support the Policy, Evidence, & Access Strategy (PEAS) function, specifically focusing on Health Economics and Outcomes Research (HEOR) activities. These activities include, but are not limited to: 

• Vendor contracting and research operationalization support

• Compliance business process management

• Strategic operations/project management partnership across PEAS and other PAA functions.
   

Note, that specific focus areas will be determined based on business priorities, technical expertise, and/or capacity and may evolve or change based on business needs. 

Key Responsibilities: 

• Provides strategic thought partnership, operations, and/or business planning to internal teams to drive business impact

  • Primarily focused on developing mid-term strategies within business area and implementing complex operational strategies 

  • Operates with some guidance, especially related to new / ambiguous strategies / tactics

• Manages (directly or indirectly) key business processes, systems, and/or tools 

• Demonstrates deep technical knowledge in respective operational/business area 

• Continually evaluates, prioritizes, and enhances existing processes and systems to drive improvements, efficiencies, collaboration, and compliance risk mitigation

• Proactively partners across the organization to equip and empower stakeholders to deliver on our Operating Principles and fulfill on our mission in service of customers and patients

• Demonstrates entrepreneurial and enterprise-level thinking by being bold, creative, curious, pushing boundaries, and finding a way

• As a member of the Strategy and Business Operations team, accountable for supporting and contributing to cross-functional Public Affairs and Access projects and workstreams

Who you are:

PLEASE NOTE: If you believe you meet the minimum qualifications (marked as required) to do the work we have described here, and if you are excited about the work, we encourage you to apply even if you are not sure you meet every preferred qualification (marked as preferences). We recognize that some candidates will consider applying for these roles only if in addition to the minimum qualifications, they also meet all preferred qualifications. Others will apply simply if they believe they generally fit the profile of someone in this role. We aspire to represent and meet the expectations of the communities we serve, and are eager to have a diverse pool of candidates and challenge ourselves to find new and better ways of doing the work that we do. Thank you.

Required Qualifications and Experience:

• You have a Bachelor’s degree

• You have 4 or more years relevant experience, specifically in operations, management consulting, or strategy and operations

• Expert-level project management skills 

• Proven track record at leading change management projects, including project management, policy development, and communication/training planning 

• Experience with tracking and reporting out metrics and analytical insights

• Self-starter with ability to manage up as needed to guide stakeholders to achieve their objectives in an efficient manner

• Long-term strategic thinking balanced with near-term execution skills

• Excellent planning and prioritization skills with the ability to multi-task and adapt

• High proficiency in decision making; understanding the broad context for decisions and taking accountability for the outcome

• Business travel for internal and external meetings as required 

Preferred Qualifications and Experience:

• Project Management Certification (PMI, PMP, etc) highly desirable 

This position requires a presence at our South San Francisco Genentech Campus or our Genentech Campus in Washington D.C.; Preference is South San Francisco.

Relocation is not offered on this posting

The expected salary range for this position based on the primary location of South San Francisco, California is $113,500/yr to $210,700/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

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Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.