Operations Manager

About us

Have you always wanted to put your passion for education to use on the job? Would you like to work with an incredible team making an impact on learning around the world? If you answered yes, we can't wait to meet you!And just who are we? Edpuzzle is a leading edtech company with offices in San Francisco and Barcelona and over 10 years of history helping teachers find and create exciting, interactive video lessons. Over 80% of U.S. schools and millions of teachers and students in 190+ countries around the world are already using Edpuzzle to make education more equitable and engaging.

About the role

We’re looking for our next Operations Manager to join the Operations team in Barcelona. This is an individual contributor role, where you will provide critical support in overseeing the company’s operational processes, improving workflows, and implementing innovative strategies that include process optimization initiatives, such as AI integration. You will play a key role in supplier and procurement management, and will lead various project management initiatives to drive operational excellence and growth.

As Operations Manager you will also be responsible for assisting in risk management initiatives, including the evaluation and implementation of company insurance programs. Reporting directly to the Director of Operations, this role is highly versatile, requiring a proactive, hands-on problem solver who can manage multiple tasks, support cross-functional teams, and facilitate smooth communication across the organization.

Wondering what it’s like to work at Edpuzzle?

Picture a place where you can connect with your teammates, whether remotely or in person, whenever you need support. A place where one day you're helping shape one of the biggest edtech platforms in the world, and the next day you're doing a teambuilding activity with your coworkers. A place where everyone has been selected because they're the best at what they do, and where your manager and team trust your decisions fully. A place where you're encouraged to learn and grow because education is the cornerstone of everything we do. Check out the job details below to see if Edpuzzle could be the right fit for you!

About the job

• Observe, analyze, and review existing processes to identify inefficiencies and areas for improvement.
• Collaborate with teams to develop and implement streamlined procedures, ensuring that strategies and processes align with company goals and objectives.
• Act as a liaison between departments, ensuring smooth communication and collaboration, especially in implementing operational improvements.
• Utilize data analytics tools to monitor operational performance, generate insights, and support informed decision-making; and use such data to generate regular reports on operational performance and provide insights for continuous improvement.
• Optimize the allocation and utilization of resources (both human and financial) to achieve operational excellence and cost efficiency.
• Work closely with the Finance department to assist in preparing budgets, forecasts, and financial reports related to operational activities.
• Coordinate with external stakeholders (e.g., suppliers) to negotiate pricing, maintain relationships, and ensure optimal service delivery.
• Assist in developing and refining company policies, procedures, and goals that align with the company’s mission and vision.
• Support the Director of Operations in developing and executing innovative operations strategies that drive company growth, efficiency, and performance.
• Participate in shaping the Operations department’s strategic direction, helping to set long-term objectives and supporting its future growth.
• Perform other duties as assigned to support the overall operations of the company.

About you

• Bachelor’s degree in Business Administration, Engineering, Operations Management, or related technical field.
• 5+ years of experience in project management, including creating strategic operational plans and leading process improvement initiatives.
• Proven track record of successfully implementing operational strategies and improvements.
• Skilled in managing projects that require ongoing collaboration and iterative improvements, with a focus on flexibility and continuous enhancement throughout project life cycles.
• Ability to adapt to diverse business scenarios, providing insights that align with strategic goals to ensure organizational success and navigate change smoothly.
• Proficient in business analytics, using data-driven insights to inform operational improvements and make strategic decisions.
• Experienced in business process management, with a talent for mapping and refining processes to drive efficiency and improvement.
• Demonstrated expertise in overseeing change management initiatives, ensuring successful transitions through clear communication, planning, and support.
• Proficiency in English and Spanish, with the ability to summarize and present complex information concisely and accurately.
• Solid understanding in financial management principles, enabling effective budget oversight and cost control within operational tasks.
• Well-versed in project management principles, and tech tools like ERP/CRM, driving operational efficiency across projects and processes.
• Based in the Barcelona area.

Bonus skills

• Insight into edtech-specific operations, challenges, and trends, contributing valuable perspectives on industry needs and best practices.
• MBA or similar postgraduate education.
• Previous experience working in a top-tier consulting firm.
• Relevant professional certifications in project management, operations management, or process improvement methodologies such as Lean, Six Sigma, or PMP are a plus.

What’s it like to work remotely?

• Work from the comfort of your own home.
• Use the Edpuzzle office as much or as little as you like.
• Meet with your manager and team via video calls on Google Meet or Slack.
• Connect with coworkers via Slack (with channels for work and for fun!). 
• To enjoy our remote work policy, you’ll need high-speed internet access.

What we offer

• Competitive salary at €‎43k - €‎53K and a yearly salary review based on performance.
• Free private health insurance policy with AXA.
• €2000 annually for meals.
• Flexible remuneration for childcare and transportation.
• 24 paid holidays plus December 24th and 31st.
• Flexible working hours and reduced working time on Fridays.
• Remote-first: Feel free to work 100% remotely or use the Barcelona office whenever you want, for the best of both worlds!.
• Free coffee, snacks, and drinks in the Barcelona office.
• Teambuilding events during working hours.
• Incredible opportunity to grow, learn, and build lifetime bonds with other passionate people.

Edpuzzle is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Edpuzzle makes hiring decisions based solely on qualifications, merit, and business needs at the time.

References from previous employers will be requested from candidates during the selection process. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!