Operations Manager - Winston-Salem, NC

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in SC
Remote
Senior level
Biotech
The Role
The Operations Manager will manage a team of patient navigators, ensuring patient care excellence and operational efficiency at imaging centers. Responsibilities include staff training, performance management, and collaboration with clinical partners. The role involves significant local travel and requires knowledge of healthcare practices and HIPAA regulations.
Summary Generated by Built In

Saving Lives with Early Detection

At HALO Diagnostics (HALO Dx), we recognize every patient is unique. Our focus is early detection and precision-focused healthcare preventing and conquering the top health diseases that have a geometric impact on patient outcomes. We can provide our patients with specialized care for their needs.  

Join us as an Operations Manager.  This position plays a pivotal role in collaborating with our partner clinical team and training our multi-site Patient Navigators to successfully educate patients on the benefits of genetic testing and early detection.    

Responsibilities:  

Management: You will manage a team of 10+ nonexempt employees who are navigating patients daily in various locations throughout NC and SC

Champion Patient Care: You will be an advocate for our patients by leading a team of dedicated patient navigators who are the frontline for our patients' care experience in imaging centers in SC

Operational Excellence: You will refine site operations to ensure smooth healthcare patient flow and provide exceptional customer service while interfacing with our partner Site Manager.  

Invest in People: You will help develop and train your team of patient navigators on best practices to ensure they have the knowledge and skills to excel. You'll also play a key role in launching and ensuring the success of new imaging center partnerships in NC and SC

Day to Day: You will monitor attendance and employees’ performance and initiate disciplinary procedures when appropriate. You will complete all orientation, expectations and annual evaluations for your team. You will be responsible for signoff on employee time sheets, and coordination of time off with your team. You will act as liaison between the account manager, national training team, and leadership. 

Travel: This is a remote position must be flexibility in local travel a minimum of 50% of workdays and must reside in NC or SC.

Specific skills:  

  • Experience working in a heath care facility 
  • Experience managing nonexempt / hourly employees 
  • Knowledge of HIPPA laws 
  • Ability to travel 50% + of the time   
  • 5+ years of managing in a healthcare facility   
  • Must have a working knowledge of Microsoft Office, Excel 
  • Must be flexible 

In addition to competitive compensation, we offer a comprehensive benefits package, including stock options in a rapidly expanding health tech company with locations nationwide. Do not miss this incredible opportunity to advance your career with HALO Precision Diagnostics. 

The Company
HQ: Menlo Park, California
164 Employees
On-site Workplace
Year Founded: 2016

What We Do

HALO Precision Diagnostics™ changes patient lives and outcomes through early detection of the leading causes of death with precision diagnostics. We accomplish this with a personalized diagnostic ensemble including advanced imaging, genomics, non-invasive liquid biomarkers, and community-based data at scale combined with deep learning algorithms. By optimizing all these solutions under the HALO Diagnostics platform, we provide rapid, precise, actionable results to enable life-changing treatments by physicians for their patients.

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