Operations Excellence Internship

Operations Excellence Internship

sennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitize and automate all road logistics processes. We move trucks with courage and the power of data to unlock endless and sustainable capacity at exceptional quality. Get to know us better by reviewing our "About Us" presentation.  

We are a growing team looking for an Operations Excellence internship, to help us on our journey to revolutionize road freight logistics. The role is located in our Milan office.

WHAT YOU WILL DO

We are looking for a motivated and detail-oriented Operations Intern to join our team. In this role, you will support the Operations Excellence team in their daily activities and help improve our internal processes. This is a great opportunity to gain hands-on experience in operations, reporting, and cross-functional collaboration.

IN THIS ROLE YOU WILL

• Support the team with order management activities, including data entry, and operational monitoring
• Help create and maintain standardized reports on orders to improve visibility and decision-making 
• Assist in analyzing order-related data, especially focusing on financial and operational aspects
• Help review and document internal processes (SOPs), suggesting improvements to increase efficiency and consistency.
• Act as a backup for the team in day-to-day operations when needed.
• Collaborate with different teams such as Operations, Operations Programs, and Finance to support well-structured and effective processes.

WHAT WE ARE LOOKING FOR

• You are currently pursuing or have recently completed a Master’s degree in Economics, Statistics, Management, or a related field.
• You have a genuine interest in data analysis, and ideally some initial experience with tools like SQL, Tableau, Power BI, or Looker.
• You’re curious about working with large datasets and learning how to turn data into actionable insights.
• You have good organizational and presentation skills that help you work well with others.
• You communicate effectively in both Italian and English, written and spoken.
• You’re confident using Google Workspace and Microsoft Office, especially Excel and PowerPoint.
• You’re proactive, eager to learn, and able to manage your tasks independently.
• Most importantly, you enjoy being part of a collaborative and supportive team.

ABOUT sennder Italia

sennder Italia, based in the heart of Milan, is a joint venture PM company between sennder and Poste Italiane. Our company matches the digital and innovative focus on technologies and digitalization of sennder with the expertise and know-how of the largest distribution network in Italy, Poste Italiane. We not only connect shippers to our fleet of thousands of trucks, but also improve how they move products in sustainable, cost-efficient, and transparent ways - making the logistics industry fit for the future. In a traditional industry, we’re growing and moving fast to digitally automate all road logistics processes.

We are building a curious team that is driven by an ambitious desire to solve the toughest logistics puzzles. What others may consider uncertainty, we see as an opportunity to learn and be proactive. We invite you to go on this journey with us and be part of one of Europe’s inspiring growth stories as we fast-forward road logistics into digitalization. Read more about the sennder Italia joint venture here.

WHAT YOU CAN EXPECT

At sennder, we want to maximize the individual potential of all employees and reinforce an inclusive culture and environment of continuous learning that empowers people to succeed as a team. In addition to humility, we value commitment, team spirit and respect to build fruitful collaboration across teams. Learn more about who we are on our career site. 

• Fast growth scale-up with an international team of 1000+ people, 74+ nationalities spread across 11 European offices. With English as our common language, we are able to work together.
• Learning and development on the job and with the support of a bi-annual review process, learning allowance, high potential programs, sennder onboarding academy, and internal trainings. 
• Various opportunities to connect with colleagues through regular team events and company get-togethers such as our highly anticipated sennder Summer Camp.
• Prioritize employee engagement and mental well-being by fostering a supportive environment through the Likeminded platform and conducting regular employee satisfaction surveys. 

For the Milan office we offer: free on-site gym! Vibrant offices complete with healthy snacks, focus zones, and social areas to connect with your colleagues. Click here for a virtual tour and better yet, hope to see you soon!

We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. Just be yourself. We are excited to meet you and for you to join us in shaping the future of the logistics industry in Europe.

If you have any questions or need special accommodation please reach out to us at [email protected]. As soon as you apply your journey with sennder begins.