Overall Responsibilities
- The Operation Associate supports the Senior Procurement and Operation Specialist in the procurement and operations management of the NextGent Cameroon program.
- Assists in supporting the implementation of program activities and office management by providing secretarial tasks, scheduling of meetings, transport and logistical assistance, paperwork preparation, procurement of goods and services support, financial duties support, copying, filing and scanning of documentation, follow up with MSH Cameroon support team members, and assists with maintaining efficient office operations.
- This position must be aware of and adhere to the MSH Procurement Integrity policy and will assist in safeguarding the assets (financial and physical) of MSH and ultimately donor against fraud, loss, or misuse. In this case, they will be assisting the STA in discharging some duties as per instructions
Workshops & Trainings:
- Support the STA and team with booking travel and accommodations and support processing authorizations.
- Support the team by reserving venues, catering needs
- Support the team with preparing conference/workshop materials or with collecting paperwork from participants or filling out forms, training reports and attendance lists.
Travel, Transport and Logistics:
- Support with booking tickets per the provided itinerary and arrange airport transfers.
- Help prepare and disseminate travel information for visitor briefings.
- Support arrangement of ground transport (taxis or car/driver) Work with team to draft an itinerary to share as requested.
- Responsible for front desk coverage such as receiving and making calls, visitors, deliveries and dispatches.
- Coordinate and schedule boardroom bookings and any support need during the use such as set up of the relevant equipment.
- Support in the delivery of materials purchased
- Send, deliver, collect correspondence and documents including Delivery Notes/Delivery Protocol, Airtime justifications
- Coordinate and prepare mailings, post or courier/shipping of documents to/from project sites
Front Office & Facilities:
- Responsible for front desk coverage such as receiving and making calls, visitors, deliveries and dispatches.
- Coordinate and schedule boardroom bookings and any support need during the use such as set up of the relevant equipment.
- Support in the delivery of materials purchased
- Send, deliver, collect correspondence and documents including Delivery Notes/Delivery Protocol, Airtime justifications
- Coordinate and prepare mailings, post or courier/shipping of documents to/from project sites
Accounting:
- Assist with voucher preparation ensuring all the necessary paperwork is attached.
- Assist with scanning and uploading of vouchers on SharePoint
General Support:
- Assist the team with any scheduling of external meetings.
- Prefill documentation under the supervision and guidance of the team such as Purchase Requisitions, Travel Advances, plans, activity profiles.
- Support the team with copying, printing, routine scanning and filing of program, financial and training materials.
- Support the STA and team with routinely updating the asset tracker with all required information as requested.
- Any other duties as assigned by management.
QUALIFICATIONS
Job Requirements
Required Minimum Education:
- Bachelor’s Degree and/or equivalent relevant experience
Required Minimum Experience:
- Minimum of one to three years’ experience in similar role
- Verbal and written language skills in English required
- Works under supervision of the STA, with the ability to work independently and take initiative
- Ability to learn complex program procedures.
Knowledge and Skills:
- Good communication and inter-personal skills.
- Experience in Microsoft Word and Excel
- Good knowledge of the job requirements
- Proficient in English and French preferred
Core Job Competencies:
- Good typing skills. Good memo composition and editing skills. Good computer skills with sound knowledge of commonly used application software
- Familiar with internet search engines and able to undertake background search on well-defined tasks
- Able to work independently by managing priorities and workload within general schedule of work, instructions and standardized practices
- Excellent command of written and verbal English and French
- Takes initiative and can start/complete tasks with basic direction
- Excellent Computer knowledge. Proficient in Word, Excel, Outlook and Power Point 2007, Microsoft Teams, and knowledge of Photoshop. Learn and become proficient in the firm’s management system (Applied) and other carrier software or websites, as needed
- Ability to Multitask and organize ongoing projects, looking for ways to become more efficient in completing tasks
- Consistently looks for ways to help support
MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.
EEO is the Law - English
EEO is the Law - Spanish
Pay Transparency Nondiscrimination Poster
Know Your Rights - Workplace Discrimination is Illegal
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act
MSH EEO-AA Policy
