Why ClearSource?
ClearSource is passionate about our Core Values!
- Customer First – We share an intense passion for creating an exceptional customer experience.
- Personal Accountability – Commit to do the right thing and do it.
- Humble Courage – Be brave enough to seek, deliver, and accept feedback.
- Hungry – Do your best every day to make great things happen.
- Happy & Healthy – Choose well, live well.
Do these values resonate with you?
If the answer is yes, ClearSource is looking for an exceptional Operations Assistant to work with our talented operations support. You should be strategic, people driven, and have a collaborative mindset with prior relevant experience.
What you will do as an Operation Assistant
- Organization - including not only your personal organization of duties and tasks, but also meeting notes, action items, team metrics & data, calendars, etc.
- Meetings– a good deal of your time will be spent attending and leading meetings along with taking notes and following up on action items
- Data collection and reporting – various tools provide metrics and data that are collected and reported on each week
- Billing Assistance – editing entries and making sure invoicing is clear to clients before being sent
- Projects and other tasks as requested by management
- General office duties – answering general office line, data entry, organizing files or documents, etc.
What ClearSource Needs from You
- Experience: 1-2 years in an administrative or operations support role.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Organizational Skills: Exceptional ability to prioritize tasks, manage time, and meet deadlines.
- Communication Skills: Strong verbal and written communication skills for effective coordination.
- Problem-Solving: A proactive and resourceful approach to troubleshooting operational issues.
What We Do
ClearSource at its core is a customer experience company. We help our partners optimize the customer journey from initial acquisition to throughout the lifecycle of each customer. Our mission is to drive customer loyalty and engagement by creating an exceptional experience at every touchpoint. Our services include outsourced customer care, technology including artificial intelligence/machine learning, and consulting services.
