Operations and Administrative Associate

About Babylon

Babylon is an innovative blockchain project founded by Claude E. Shannon Award recipient, Professor David Tse from Stanford University, and backed by leading investors like Paradigm, Polychain, Hack VC, and Framework. Our mission is to unlock Bitcoin security for the decentralized world. Join our fast-growing team of engineers, researchers, and business experts in building the future of blockchain.

About the Job

The Operations and Administrative Associate plays a key role in the support and coordination of day-to-day operations. Under the supervision of the Head of Operations, the Associate will be responsible for providing a wide range of administrative and strategic process support to the Babylon Team. We’re looking for someone hungry to help a start-up grow. You will have a huge amount of autonomy and be working closely with the Head of Operations. 

About You:

• You are a team player and enjoy providing helpful, high-quality support and services to others in an environment free from competition and “office politics.”

• You thrive when you identify problems and enjoy solving them, particularly within your area of expertise.

• You enjoy using your expertise and skillset to support a team, share information, and selflessly help others succeed.

• You are conscientious and precise, with strong attention to detail, and it’s important to you to get things exactly right. You are motivated by a genuine concern for completing work thoroughly and correctly.
  

Key Responsibilities:

• Triages and prioritize asks from the operations team and the broader team;  exercising strong judgment and discretion with highly confidential information.

• Event planning: assist with the scheduling and coordinating the logistics for speaking engagements, conferences or other special events.

• Able to quickly build trust and rapport with the Head of Operations and their immediate team, and can influence and push back when necessary.

• Main point of contact for operational & administrative inquiries and issues from Babylon team members.

• Communicate changes, updates and progress to relevant internal team members.

• Facilitate the flow of information between operations and other teams, ensuring all internal stakeholders are informed and aligned.

• Manage ad-hoc administrative requests from the team, providing problem-solving and project management expertise.

• Assist with shared service elements related to operations and human resources.

• Support internal processes such as reviews, culture surveys, onboarding etc.

Critical Competencies:

• Ownership and Execution - Demonstrates a sense of ownership to drive issues to closure, maximizes the use of existing processes while continuously pursuing ways to improve efficiencies, sets aggressive goals, monitors progress, and delivers results. High energy and a bias towards action is a must. You don't wait to be told what to do - by then you've already done it. Where other people see barriers, you find a way.

• Emotional Intelligence - Capable of recognising the emotions of self and others, demonstrates the ability to adjust to the emotional environment, builds sustainable rapport, uses diplomacy and tact to achieve mutually beneficial outcomes

• Highly Organised - To do this you’ll need to combine high-level strategic planning with a maniacal focus to detail and progress. You’ll need to anticipate issues and proactively handle them.

• Stellar Communication - You’ll be in constant communication with our Head of Operations and the entire Babylon team as a whole. Giving the Babylon team a great experience is ultra important. High quality written and verbal communication is absolutely key to success.

Other Qualifications:

• 3-5 years of experience in operations, project management, customer service or an administrative support role.

• Bachelor’s degree or equivalent relevant work experience.

• Positive Attitude

• Self Starter but knows when asking questions is needed. 

• Feels that no task is "too menial".

• Advanced organisational and project management skills, with a proven ability to manage multiple priorities and navigate complex situations.

• Expertise in Microsoft Office Suite (Excel, PowerPoint, Word), Google Workspace, and communication tools (Slack, Zoom).

Nice to Haves:

• Passionate about crypto & Web3

• Be the most organised person you know

Our team is remote first and we are hiring across the world. Here at Babylon Labs, you’ll be joining a world-class team with tremendous growth potential as we bring secured Bitcoin staking to the world. Supported by top venture funds like Paradigm, Polychain Capital, Bullish, Hack VC, Polygon Ventures, Framework Ventures, Castle Island Ventures, OKX Ventures, among other investment firms and strategic partners. Come join us and build the future of trustless Bitcoin staking!