Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
Summary of Position
In the role of Operations Analyst, you’ll be part of Teladoc Health’s dynamic, fast-moving global supply chain. This is a high-impact role within our organization, with direct visibility and collaboration with our teams in Sales, Finance, Quality, and Member Support. Your efforts will help ensure assure the consistent development of high-quality information and reporting, and support Supply Chain & Procurement teams in delivering internal and customer reporting.
If you have a passion for the personal gratification that comes from a career with a mission based, high-growth, and high-impact company we want to talk to you. We’re looking for someone with 2-5 years of experience who has demonstrated their ability to identify meaningful business insights using their creativity, system and data savviness using their robust analytical capabilities. To succeed in this role, you will need to have attention to detail, a curiosity and drive to make discoveries out of mass and disparate data and be proficient in communicating those effectively.
Essential Duties and Responsibilities
- Help build out and maintain data reports for Teladoc Health that integrates data from multiple sources into easy-to-use visualization tools for various stakeholders.
- Create new data flows and connections between data sources like Salesforce, ERP systems, and shipping platforms.
- Leverage knowledge of data connectors to recommend best platform or solution for the request.
- Examine the data to identify the best method of analysis and create optimized reports.
- Address data visualization requests and analysis.
- Use statistical methods to analyze information and develop solutions to business problems
- Understand complex relationships between data systems and explain them to people with limited technical understanding.
- Effectively present information and analysis and respond to questions from groups of managers.
- Analyze data and present opportunities for improvements across all aspects of the business using statistical or other data analysis as required.
- Identify problem statements and structure them into programs with clear and measurable goals and milestones.
The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.
Supervisory Responsibilities
No
Qualifications Required for Position
- Bachelor’s degree in a technical or quantitative or business-oriented field, or equivalent.
- Experience with connecting to and creating data source in BI Tools such as Tableau or PowerBI experience required.
- Experience working in a business environment, either full-time or via internships.
- Strong analytical, written and verbal communication skills.
Qualifications Expected for Position
- A willingness to ask questions and follow an ambiguous problem to resolution.
- Comfort with complex, interconnected systems.
- Ability to work effectively with a geographically diverse team to gather information and manage defined processes.
- Self-starter capable of working independently and organizing workflow to meet changing priorities and deadlines.
- Experience with Salesforce.com, Microsoft Dynamics GP, JIRA, SQL preferred.
The base salary range for this position is $75,000 - $80,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why Join Teladoc Health?
A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.
Top Skills
What We Do
Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.
