Operations Analyst

Company Overview:

MerQube is an innovative fintech firm, leading the development of cutting edge technology for indexing and rules-based investing. MerQube offers design and calculation solutions for complex rules-based strategies. Launched in 2019 in New York and San Francisco by a team of index industry veterans and technology experts, MerQube was created to provide a technology focused alternative. MerQube designs and calculates a wide variety of indices, ranging from thematic to ESG, QIS and delta one , while covering multi-asset, equities, futures as well as options. Leveraging cloud-based architecture and today's most advanced index-tracking technology, MerQube's platform enables its clients to bring ideas to market quickly and efficiently.

Position Summary

As a young and quickly growing company that combines financial understanding and engineering, MerQube’s environment is fast-paced, collegial, flexible and offers meaningful work. We are hiring an Operations Analyst to be responsible for the daily maintenance of index operations, focusing data quality and supporting both internal and external ad hoc projects. Supported by the Director of Operations, you will join a culture of respect, transparency, and strong collaboration.

Key Responsibilities

• Ensure that thousands of indices that our customers are relying on continue to work flawlessly, with exposure to equities, futures, options, and multi asset classes.
• Ensure accuracy of index implementation as well as the data used in computation.
• Interface directly with both clients and internal teams, developing processes for daily operations of these indices.
• Execute timely and effective incident response, identifying and mitigating issues to minimize downtime.
• Research and implement improvements enhancing systems performance and scalability.
• Continuously research and embrace technological advancements and industry best practices to deliver exceptional service.
• Actively identify and mitigate risks and escalate them so the team can proactively address present or anticipated operational challenges.
• Develop, implement, and maintain automation frameworks streamlining operational processes, reducing time spent on manual tasks.
• Draft comprehensive documentation for processes and procedures.
• Participate in knowledge sharing within the team and with support provided about the content and Delivery, provide cross-training to other relevant departments.
• Create and maintain runbooks and technical documentation, in addition to being familiar with internal and external escalation pathways.
• Required to work and after hours to respond to high-urgency or emergency events outside of your local time-zone.

Requirements

Bachelor’s degree or foreign equivalent degree in a quantitative field such as Finance, Mathematics, Data Science, Economics, or Engineering and 3 years of experience with financial data management OR Master’s degree or foreign equivalent degree in a quantitative field such as Finance, Mathematics, Data Science, Economics, or Engineering and 1 year of experience with financial data management.

Demonstrated knowledge of:

• Programming in Python, especially financial data management.
• Financial markets, and the intersection of software and quantitative finance.
• Building and rolling out support engineering tools and processes.
• Using financial data sets and financial data applications e.g. FactSet, Reuters, Morningstar, Bloomberg.

Knowledge may be demonstrated through education, training and/or experience.

Any suitable combination of education, training and/or experience will be accepted.

Telework: Hybrid position; in office 3 days per week

SALARY: $125,000 - $160,000/year

LOCATION: 156 W 56th St., 3rd Floor, New York, NY - 10019

We believe in creating and preserving an environment of collaboration and growth for all team members, and take steps every day to promote inclusivity, wellness, and fun. With these commitments in mind, we are proud to offer:

• Competitive compensation packages

• Stellar full-time benefits, including medical, dental, vision, and more

• Flexible working arrangements, including opportunities to work remotely

• Community-first environment (we want your colleagues to be your friends!)

• Focus on health, wellness, and work-life balance

• Opportunities to learn, develop, and grow

• PTO, holiday, and sick time

Equal opportunity employer

MerQube is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. If you’re the best person for the job, we want you on board!

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.