Operations Analyst Specialist - 12 Month FTC

Posted 12 Days Ago
Be an Early Applicant
Victory, Lancashire, England
Entry level
Fintech
The Role
The Operations Analyst Specialist will analyze and improve customer processes within the Customer Due Diligence team at Worldpay. Responsibilities include process improvement initiatives, mapping and analyzing customer journeys, performing cost-benefit analyses, and developing metrics for process measurement.
Summary Generated by Built In

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

We’re looking for an Operations Analyst to join our ever-evolving Customer Due Diligence team to help us unleash the potential of every business. This is a 12-month fixed term contract.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our Customer Experience Worldpayers are at the heart of it all — enabling us to provide world-class support to customers. Unwavering dedication and full of enthusiasm, they’re always finding ways for us to grow together.

What you’ll own

  • Identifies and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma.
  • Map & analyses current customer journeys identifying opportunities
  • Responsible for most complex business and systems process analysis, design and simulation.
  • Diagrams and evaluates existing processes.
  • Organizes, leads and facilitates cross-functional project teams.
  • Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
  • Recommends and facilitates quality improvement efforts.
  • Collects data to identify root cause of problems
  • Aligns improvement to performance shortfalls.
  • Performs cost and benefit analyses.

What you bring

  • Empowered – You use your initiative, taking calculated and thoughtful risks to progress.
  • Accountable – You never stand still, never settle. You work at pace to achieve your goals.
  • Dynamic - You champion your ideas and stay flexible to make them happen. You know that every action adds up. 
  • Determined - You stay open – winning, and failing, as one. Always looking for solutions that add value.

What makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

#LI-JW1

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Cincinnati, OH
1,200 Employees
On-site Workplace
Year Founded: 1971

What We Do

Need to close complex deals with innovative solutions and dedicated service? Our payment solutions help further the average life of merchants, getting you a better bottom line.

Similar Jobs

WISE Logo WISE

Senior Manager, Audit Support

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, Greater London, England, GBR
6000 Employees

WISE Logo WISE

Wise Business Events Manager

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, Greater London, England, GBR
6000 Employees

WISE Logo WISE

Sanctions Senior Lead (1st Line)

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, Greater London, England, GBR
6000 Employees

WISE Logo WISE

Senior CRM Manager - B2B

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, Greater London, England, GBR
6000 Employees

Similar Companies Hiring

EDGE Thumbnail
Software • Fintech • Financial Services • Analytics
Chicago, IL
20 Employees
Bectran, Inc Thumbnail
Software • Machine Learning • Information Technology • Fintech • Automation • Artificial Intelligence
Schaumburg, IL
51 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account