Operational & Technology Risk Manager, Risk

Position Description

The Operational Risk Management (ORM) team together with the Technology Risk Management (TRM) unit as part of the ORM team in CITIC CLSA is responsible for implementing and supervising a robust control framework for the organization that ensures operational and technology risk events are identified, reported, centrally managed and reviewed. The ORM team, along with Market Risk Management and Credit Risk Management report into the Deputy Head of Risk and together provide a comprehensive risk governance structure for CLSA Group.

On ORM side, the candidate will have the opportunity to work with all key CITIC CLSA business units such as the Front Office Trading and Sales groups, Research, Support/Operations, Finance, Compliance and Technology. The team works with all CITIC CLSA offices across the globe which may require the candidate to travel to Asian locations each year. On TRM side, the candidate will actively work on day to day activities with key stakeholders in IT such as Information Security, Technology Operations, Application Development and Support staff across covering various business lines.

This role is a good opportunity to further develop the candidate’s operational and technology risk management skills and to gain experience in the Financial Services industry.

Key Areas of Responsibilities

• Identification of operational loss events through analysis of company data; escalation of these events or patterns of events within the ORM team and to Deputy Head of Risk

• Assist in Business Continuity Planning, Disaster Recovery and Crisis Management activities for the CITIC CLSA group

• Assisting in preparing key risk indicator reports to be distributed to management using a wide variety of company data sources (ranging from business operational data sources to technology data sources).

• Assisting in annual organizational risk & control self-assessment program (CSOX); working with all business units to identify business risks; identify controls to manage those risk; develop test cases to ensure controls are operating effectively; work with the business units to implement action plans to address control deficiencies; and to report progress to management

• Assisting in performing operational risk stress test

• Assisting in the investigation of operational and technology risk events (including events with financial impact, reputational impact, or regulatory impact)

• Assisting in the management of policy exceptions approval/renewal process

• Assisting in coordinating technology risk assessment, planning, coordination and communication with key IT stakeholders

• Assisting in review of key risks and controls, track mitigation plan, ensure follow up and closure of action items

• Assisting in various reporting and liaison with CITICS Operational Risk Management team

• Advising first line of defense in operational and technology risk related matters

• Assisting in governance and oversight of End User Computing tools used across the group

As the role develops, the candidate will have the opportunity to be involved in the following:

• Review of key organizational products and projects across CLSA, to ensure a robust control framework is maintained; and

• Review of ORM and TRM policies and training

• Implement ORM and TRM framework to newly established/joined departments and offices

• Represent ORM and TRM in governance meetings and working groups

Requirements

• 3 ~ 6 years’ experience working in an Operational Risk role with 2 ~ 3 years’ experience in Technology Risk Assessment / control testing role

• Previous work experience in Operational/Technology Risk consulting (Big 4 audit - PWC, KPMG, Deloitte, E&Y) or in financial services institutions preferred

• CISA CRISC preferable but not mandatory

• Good interpersonal and stakeholder management skills, ability to liaise with different counterparties including senior management

• Good project planning and time management skills, proactive, diligent and detail minded

• Excellent written and spoken English and competent in written Chinese and spoken Mandarin preferred

• MS Office skills

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