Operational Risk Manager (Line 1)

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.

At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

As Operations Risk Manager, you will play a critical role in ensuring the operational resilience of our investment platform business. Reporting to Operations Infrastructure Manager, you will oversee risk management activities within the business unit and provide leadership in managing operational risks, incidents, audits, and compliance with business continuity frameworks.

You will act as a trusted advisor to the business, embedding risk ownership while supporting operational excellence and strategic objectives.

What you'll do

• Manage operational risks by maintaining a robust risk management framework and ensuring policy compliance with regulatory standards.
• Lead the GS007 assurance process by liaising with auditors, documenting controls, and addressing audit findings to ensure compliance.
• Oversee incident management processes, including root cause analysis, corrective actions, and monitoring trends to prevent recurrences.
• Maintain and regularly test the Business Continuity Plan to ensure operational readiness and resilience during disruptions.
• Conduct risk-based reviews of business and technology changes to evaluate compliance and mitigate potential risks.
• Collaborate with internal teams, auditors, and regulators to embed risk ownership and align risk management activities across the organization.

What you'll need

• 5+ years of experience in operational risk management or related roles within financial services, with a focus on investment platforms preferable.
• Demonstrated experience managing GS007 audits and operational risk frameworks.
• Proven track record of managing incidents and leading root cause analysis and remediation.
• Familiarity with business continuity frameworks and disaster recovery planning.
• Strong understanding of Australian regulatory requirements, including APRA, ASIC, and relevant financial services standards.
• Exceptional analytical and problem-solving skills with the ability to influence stakeholders.
• Excellent communication and interpersonal skills, with the ability to convey complex information clearly.
• Relevant tertiary qualifications in Finance, Risk Management, or a related field.

THE HUB24 STORY We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians. 

Benefits and Life at HUB24 Learn more about our employee benefits HERE.

Check out why our people love working at HUB24! 

We pride ourselves on being an inclusive employer of choice where our people can bring their whole selves to work and feel 100% safe and supported to do so. If you don't feel you fit this role 100%, we would still love to hear from you. Tell us what you're interested in - you still might have a skill we didn't realise we needed!

The Recruitment Process: 

- Acknowledgement email once your application has been submitted. 

- Our Talent team will start reviewing your application, if unsuccessful you will be notified. 

- If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role. 

- If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.

- Should you require any accommodations to the recruitment process, please contact [email protected] and one of our team will be in touch. 

- Interviews can happen virtually or face to face with the hiring manager, or other members of the broader team. Depending on the role, there may be more than two interviews. 

- Communication of outcomes to successful and unsuccessful candidates and feedback provided. 

*As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here. 

2024 Circle Back Initiative Employer – we commit to respond to every applicant. 

Endorsed by WORK180, we are proud to be recognised as an employer of choice for women. 

We have been nominated and placed on the BOSS Best Places to work list.