We are Kaizen Gaming
Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets with 2 brands (Betano & Stoiximan).
We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.500 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?
Let’s start with the role
The Operational Process Executive reports to the Operations Performance Manager and is responsible for analyzing, mapping and proposing improvements for operational processes.. S/He will focus on controlling and organizing internal standards and workflows, as well as performing data analysis.
As an Operational Process Executive, you will:
- Conduct process grasping and alignment meetings with involved parties, analyze and map operational processes;
- Contribute to internal and BPO processes, aiming to improve and guarantee output;
- Monitor each team’s processes, aiming to identify possible business improvement points;
- Summarize and manage KPIs;
- Control and organize operations, quality, training and vendor processes standards;
- Assist in responsibilities definition between the parties when applicable.
What you’ll bring:
- Relevant work experience in lean manufacturing;
- Bachelor's degree in Engineering, Business Administration, Applied Sciences or related field;
- A Masters degree in a complementary field to the bachelor's degree is highly appreciated;
- Experience in lean methodologies will be highly appreciated;
- Experience in understanding and/or overseeing activities across business units/departments;
- Excellent prioritization, planning and organizational skills;
- Strong follow-up, prioritization and attention to detail in a fast-paced environment;
- Excellent communication skills (written and verbal in Brazilian Portuguese and English); comfortable presenting to all levels of the organization and external partners.
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What We Do
Kaizen Gaming is one of the biggest and fastest growing GameTech companies in the world. With a focus on Technology and People we aim to continually improve our products and services to provide the best and most trusted online gaming experience to our customers around the world. We operate two brands in 13 countries: Betano (Portugal, Romania, Germany, Brazil, Bulgaria, Czech Republic, Chile, Peru, Ecuador, Canada-Ontario, Nigeria) and Stoiximan (Greece, Cyprus), and employ more than 2,200 people across three continents. Obsessed with our customers, we use technology and data to constantly push the boundaries of online gaming entertainment. Why work with us Tech the Ride | Our Adventure We have made it our quest to shape and influence the GameTech industry globally. We Kaizeners move fast and make things happen: we imagine, develop and build with no limitations. Working here means getting the freedom to explore as you help us create the technology that powers entertainment. Pick #oneteam | Our Culture We each have a role to play in building a company culture we can all trust. We Kaizeners are open, direct and respectful; we support each other to reach our goals as #oneteam. Working here means facing challenges that inspire the team to be on its A-game to get the job done. Level up | Our Growth We know our hard work will take us places. We Kaizeners get plenty of opportunities to supercharge our potential as the company grows, overcoming challenges with the support of our colleagues. Working here means continually finding new boundaries to push and new career horizons to reach. Press Play on Potential! Join our #oneteam
