Operational Excellence Manager

Use Your Power for Purpose
Pfizer's North Creek Manufacturing Facility is clinical and commercial biologics manufacturing facility producing antibody and antibody drug conjugates for life-altering cancer treatments.
The North Creek facility is seeking a highly motivated Operational Excellence (OE) Manager that desires an opportunity to significantly contribute to the development and commercialization of transformative cancer therapies. The focus of this role is to support the facility by providing expertise in both Lean and Six Sigma methodologies to help enable the business to deliver on its commitments. As Operational Excellence Manager, you will drive value and impact by leading cross-functional, side-wide strategic initiatives that drive the business towards achieving high priority goals. As Integrated Manufacturing Excellence (IMEx) system site lead, you will be responsible in delivering support across all tiers of the organization for the successful IMEx deployment and sustained implementation. Training and mentoring of colleagues in Operational Excellence tools and techniques to enable problem solving across all levels of the organization is fundamental to the role. As a change agent, you will be responsible for promoting new ways of working to create an environment that is change agile, helping to drive the creation of a culture of continuous improvement, innovation and learning at all levels within the site. Working in a fast-paced environment where learning and personal development are actively encouraged, you will find the role both challenging and rewarding. The ideal candidate will have a strong background in Operational Excellence, Lean Manufacturing, or Six Sigma principles, have can-do attitude, and thrives in a high-paced environment, in a role of constant learning and change. This role also requires ability to gain trust, build strong relationships, and have great teamwork and collaboration skills.
What You Will Achieve
In this role, you will:

• Lead a team of process improvement professionals accountable for defining and leading the Continuous Improvement Program within Pfizer.
• Responsible for advancing the functional use of Operational Excellence Tools across the site (5S, Six Sigma, etc.)
• Deliver innovation solutions to sustainably drive continuous improvement at North Creek
• Accountable for IMEx program sustainability while ensuring the site achieves the performance improvements needed to enable quality, on time supply to our patients
• Develops an IMEx digital plan to support needs of site
• Facilitates development and refresh of site Goals with Site Leadership team
• Leads Site T3 Continuous Improvement loop
• Sponsor and lead site based projects either within function or across functions in line with the site and/or network strategy
• Share best practices and look for opportunities to replicate those from other sites.
• Leverage your extensive knowledge of developing continuous improvement models, prioritizing initiatives, delivering large scale projects and building a sustainable Continuous Improvement Culture.
• Challenge's self and others to Identify and suggest ways to improve bottlenecks, process inefficiencies and service deficiencies.
• Establish and maintain performance metrics to measure program success.
• Install process excellence support for program governance, project reviews, communications, training, certifications and rewards.

Here Is What You Need (Minimum Requirements)

• Applicant must have a Bachelor's degree with at least 4 years of experience preferably in pharmaceutical/biopharmaceutical manufacturing operation OR Master's degree with more than 2 years of experience preferably in pharmaceutical/biopharmaceutical manufacturing operation, OR a PhD with 0 years of experience preferably in pharmaceutical/biopharmaceutical manufacturing operation, OR Associate's degree with 8 years of experience preferably in pharmaceutical/biopharmaceutical manufacturing operation, OR High School Diploma (or Equivalent) and 10 years of relevant experience preferably in pharmaceutical/biopharmaceutical manufacturing operation.
• Six Sigma and/or Lean Green Belt certification by a recognized third-party organization.
• Knowledge/experience in Continuous Improvement (CI) programs and Change Management practices.
• Demonstrated ability to manage complex projects and cross-functional processes and to meet established deadlines.
• Excellent communication, coaching, organizational and interpersonal skills, specifically in the lean manufacturing and six-sigma space.
• Ability to plan, implement and achieve complex goals and objectives in a matrix environment.
• Strong people management skills.
• Strong leadership skills necessary to engage, influence and motivate colleagues at all levels and across cultures in a global organization.

Bonus Points If You Have (Preferred Requirements):

• Expertise in statistical analysis and problem-solving techniques.
• Project management and continuous improvement certifications (e.g., Agile, PMP, Black Belt Six Sigma, or similar). (Hiring Manager to specify, if needed).
• Knowledge of Pfizer's IMEx Production System with an understanding of deployment and execution methodologies
• Good working knowledge of the Bio/Pharmaceutical Industry including Operations, Quality, Technical, Supply Chain, Engineering and Regulatory aspects. Good working knowledge of cGMP.

Physical/Mental requirements
Physical:

• Requires many hours standing when observing processes
• Able to don cleanroom gowning to access manufacturing area

Mental:

• Energy, enthusiasm & capability to drive change and commitment to challenge how we currently operate.
• Passion for Continuous Improvement
• Excellent leadership, influence and interpersonal skills
• Willingness to share ideas, to earn and to be challenged

Non-Standard work schedule, travel or environment requirements

• Work Location Assignment: Flexible colleagues are assigned a Pfizer site within a commutable distance where they work about 2-3 days weekly to connect and innovate with their team face-to-face. However, they also benefit from being able to work offsite regularly when it makes business sense to do so.
• Work schedule may include off shift hours as appropriate
• Limited travel, no more than 10%

Other job details
Last day to apply: Feb 10th, 2025
No relocation support available
Employee Referral Bonus eligible
Work Location Assignment: Hybrid
The annual base salary for this position ranges from $96,300.00 to $160,500.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Continuous Imprv and Proj Mgmt
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