Onboarding Support Specialist:
At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that serves to empower and motivate employees beyond the standard corporate rhetoric one might see on motivational posters. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance.
Position Overview:
The role of Onboarding Support Specialist will focus on supporting our continued growth across our sales channel. Must enjoy working in a fast-paced, highly collaborative environment to ensure we bring a pleasant onboarding experience to our customers. This role will work with our operations team, the Enrollment Manager and various departments cross functionally. Attention to detail and follow-through is extremely important to this role. At Rectangle Health we strive to meet the needs of our merchants and pride ourselves in efficiency, accuracy and meeting our SLA’s.
For Full-Time Employees we offer:
- Competitive health, dental, and vision benefits
- Guardian Hospital Indemnity coverage
- Life & LTD
- 401(k) matching up to 3%
Primary Job Duties:
- Enroll Payment and Product Orders in various platforms
- Review agreements and validate data efficiently
- Review specifications of products being delivered
- Communicate effectively with sales leaders and managers on timelines
- Follow up and conduct outreach on any additional questions or data requests
- Demonstrate strong abilities in time management and attention to detail
- Effectively manage and prioritize day to day
- Collaborate daily with teams cross functionally
- Work on special projects as needed
Minimum Qualifications:
- Minimum three (3) years of merchant and/or payment experience in the financial, ISO or agent environment
- Good communication skills, both written and verbal
- Solid organizational and time management skills
- High motivation and attention to detail
- Efficiency and ability to take ownership of results
About Us:
Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.
Salary Range
$50,000—$50,000 USD
View our CCPA disclosure notice here
What We Do
Since 1993, Rectangle Health has been making a difference in the healthcare community with solutions that enable financial and operation health for practices, ultimately leading to healthy patients. Click the link below to chat with a consultant about simplifying the business side of your healthcare practice.
Our mission is to simplify the business the side of healthcare with our technology and our best-in-class consultants and support teams.
Practice Management Bridge®, our flagship solution improves operational efficiency and increases patient payments while:
Reducing time spent managing billing
Receiving and posting payments quickly
Minimizing time spent on payment reconciliation
Automating refunds and streamlining billing
Decreasing time spent on new site integrations/conversions
Consolidating systems into one payments solution across multiple sites
Reducing cost of PCI compliance and non-compliance fees
Automating patient scheduling and reminders
Helping your staff and practice meet and maintain compliance requirements with ease.
Visit www.rectanglehealth.com to learn more about our healthcare software solutions.
In April of 2022, Rectangle Health launched the C.A.R.E.S. initiative, an active extension of our core values.
Championing client success
Acting with purpose and integrity
Respecting the healthcare community
Excelling at everything we do
Shaping what’s possible
We encourage you all to follow along as we utilize our platform to make a difference in our community.
