OnBase Engineer 2

MUST HAVE ONBASE EXPERIENCE AND CERTIFICATION

Berkshire Hathaway Homestate Companies, Workers Compensation Division, is seeking a highly skilled OnBase Engineer to join our dynamic team. The ideal candidate will have extensive experience in developing, configuring, and managing OnBase solutions for enterprise content management (ECM). This role will focus on designing and implementing advanced OnBase workflows, integrations, and customizations to enhance business operations and streamline document management processes.

As a Senior OnBase Developer, you will work closely with cross-functional teams including business analysts, IT staff, and end-users to understand requirements and deliver high-quality solutions that align with business goals.

ESSENTIAL RESPONSIBILITIES

• Design, Develop, and Maintain OnBase Solutions: Lead the development, configuration, and ongoing support of OnBase solutions to meet business needs, including document management, workflow automation, and case management.
• OnBase Workflow Design & Automation: Create and optimize OnBase workflows and integrations, ensuring seamless automation of business processes. Troubleshoot and resolve issues related to workflows and document routing.
• Custom Integrations: Develop and implement integrations between OnBase and other enterprise applications (e.g., ERP, CRM, or HR systems) using OnBase APIs, web services, or other integration methods.
• Custom Scripting & Development: Utilize OnBase SDK (Software Development Kit) and scripting languages such as C#, JavaScript, and .NET to develop custom functionality and enhance system capabilities.
• System Optimization & Performance Tuning: Monitor and troubleshoot system performance, ensuring that OnBase solutions are running efficiently. Perform regular system maintenance, updates, and upgrades to improve reliability and scalability.
• Collaboration with Stakeholders: Work closely with business analysts, project managers, and end-users to gather requirements, provide technical expertise, and deliver solutions that meet both functional and technical specifications.
• Documentation & Training: Document system designs, configurations, and custom scripts. Provide training and technical support to end-users and junior developers as needed.
• Technical Support & Troubleshooting: Provide advanced technical support for OnBase-related issues, including system errors, performance issues, and user requests.
• Best Practices & Standards: Adhere to development best practices, coding standards, and security protocols to ensure the quality and maintainability of OnBase solutions.

ON-PREMISES, HYBRID & CLOUD ENVIRONMENTS

• Work with business applications across various environments, including on-premises, hybrid, and cloud systems.
• Work with the infrastructure and cloud teams to ensure that application environments are stable, secure, and meet business performance expectations.
• Support the transition of applications from on-premises environments to cloud or hybrid architectures, working closely with senior IT leadership on cloud migration strategies.
• Ensure proper governance and performance monitoring for applications in all environments, proactively identifying areas for optimization.

RISK & COMPLIANCE

• Ensure that all business applications comply with industry regulations and internal security standards, including SOX, PCI-DSS, and other financial sector regulations.
• Work with the cybersecurity team to ensure applications are secured against potential threats and vulnerabilities.
• Develop and implement procedures for regular audits, risk assessments, and disaster recovery plans for critical applications.
• Ensure that QA processes adhere to relevant industry standards and regulatory requirements (e.g., ISO, GDPR, HIPAA).
• Develop and maintain test documentation, including test plans, test cases, test scripts, and test data management.
• Implement processes to ensure traceability of test cases to requirements and automated defect tracking/reporting.

REQUIRED QUALIFICATIONS

• Education: Bachelor’s degree in computer science, Information Systems, or a related field (or equivalent work experience).
• Experience: Minimum of 5 years of hands-on experience with OnBase development, administration, and support. Proven experience in OnBase workflow configuration, scripting, and customization. Strong experience in OnBase API integrations (SOAP/REST), and OnBase SDK. Experience with document management systems, enterprise content management (ECM), and workflow automation. Experience with Hybrid Cloud strategies and solutions. Experience working in multi-disciplinary teams and collaborating with architects, business analysts, and stakeholders. Experience with cloud-based document management solutions. Experience with data migration and system upgrades/patching.
• Certifications: REQUIRED: OnBase Certified Workflow Administrator; OnBase Certified Application Programming Interface (API) developer. Certifications in relevant technologies such as Microsoft Certified: Azure Developer Associate or AWS Certified Developer preferred.

TECHNICAL SKILLS NEEDED

• Strong knowledge of OnBase client/server architecture and system configurations.
• Proficient in C#, JavaScript, and SQL for scripting and custom development.
• Familiarity with .NET, RESTful APIs, SQL Server, and Microsoft technologies.
• Understanding of cloud-based OnBase deployments.
• Familiarity with Azure DevOps or other DevOps tools for CI/CD and automation.
• Knowledge of relational and non-relational databases (e.g., SQL Server Managed Instance, MongoDB).
• Familiarity with Agile development methodologies.

ADDITIONAL SKILLS NEEDED

• Problem Solving & Troubleshooting: Strong analytical and troubleshooting skills, with the ability to resolve complex technical issues quickly. Experience diagnosing system performance issues and applying optimization techniques.
• Communication Skills: Excellent written and verbal communication skills to clearly explain technical concepts to non-technical stakeholders. Ability to work collaboratively within a team and independently when necessary.

WHAT WE OFFER

• Work-Life Balance
• Work From Home Program (up to 2 days per week upon eligibility)
• Modernized Historical Setting in East Sacramento
• Free Lot Parking

BENEFITS

• Paid Time Off
• Paid Holidays
• Retirements Savings Match
• Group Health Insurance (Medical, Dental, and Vision)
• Life and AD&D Insurance
• Long Term Disability Insurance
• Accident and Critical Illness Insurance
• Flexible Savings Accounts
• Paid Community Volunteer Day
• Employee Assistance Program
• Tuition Reimbursement Program
• Employee Referral Program
• Diversity, Equity and Inclusion Program

ABOUT US

With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.

At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace—something we truly value. We’ve created an approachable and collaborative atmosphere. Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.