Omnichannel Item Lifecycle Admin

Address: USA-IL-Chicago-300 South Riverside Plaza
Store Code: Category Management Services (5139909)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
Responsible for set-up of new items and maintenance of item data for all Ahold Delhaize USA Brands in a timely and accurate manner. Collaborates with assigned Category teams, Finance, Replenishment, Supply Chain and Shelf Merchandising in support of all ADUSA Brands' go-to-market strategies. Strong focus on data accuracy with the understanding of how this directly impacts the business.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Chicago, IL, Quincy, MA, Carlisle, PA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities

• Set-up of new and maintenance of existing items across all ADUSA Brands
• Attributes maintained include but are not limited to: item description, size, UPC, UOM, shipping data, store authorization, replenishment, distribution, and scale data
• Execute in accordance with established service level agreements
• Project work as assigned
• Execute quality assurance checks and balances on process and forms/submissions
• Ensure consistent execution of new item submissions as well as maintenance forms in support of data integrity and accuracy
• Interact with and guide Category associates in the new item set-up or maintenance process, including exceptions
• Assist in troubleshooting/problem resolution for any issues related to item set-up or maintenance, including resolving submissions via the company's ticketing systems in accordance with established service level agreements
• Learn & understand systems used to set up and maintain new items
• This position requires use of a computer/laptop all day
• Flexible schedule; 3 days/wk in corporate office as needed
• Possible travel 2% (1 or 2 times per year for department/team functions)
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Qualifications

• High school diploma or GED
• Communication skills
• Basic understanding of retail principles
• Data quality
• Familiar with Microsoft Office applications

Preferred Qualifications

• Provides timely and helpful information to others across the organization
• Orchestrates multiple activities simultaneously to accomplish a goal
• Steps up to handle tough issues
• Acquires data from multiple and diverse sources when solving problems
• Establishes and maintains effective customer relationships

ME/NC/PA/SC Salary Range: $19.00 - $28.50
IL/MA/MD Salary Range: $21.85 - $32.77
#LI-LL1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Job Requisition: 417949_external_USA-IL-Chicago