Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Minimum Requirements
Qualifications, Skills and Experience:
- Matric or equivalent Recognition of Prior Learning 2 yrs+ experience as an administrator.
- Extensive lending and transactional banking product and process knowledge (multi skilled). Knowledge with FIC legislation
- AML Screening and vetting experience
Personal Effectiveness
Personal Effectiveness
- Accepts and lives the company values.
- Accountable for service delivery through own efforts.
- Collaborates effectively with others to achieve personal and business results.
- Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
Documentation Processing
Documentation Processing
- Delivers on daily production standards.
- Action BAU work/attending to exceptional request based on business and goals
- Follows standardised processes and provides administrative support in line with normal business functioning.
- Provides an indirect service to customers and intermediaries.
- Attend to queries
- Responds to immediate administrative requirements within procedure.
- Uses standard administrative techniques to coordinate own work.
Due Diligence Functions
- Create/Improve SOPs inline with the required RMCP, legislation and OM Policies
- Updating documents as per business requirements
- Conducting Due Diligence for business Products/Services/Landlords/Vendors
- Multiskilling within the Due Diligence Team and Business
- Problem solving and attending to Team/Business Requirements
- Adhering to Managers/Team Leaders request in line with role and changes within in the team.
This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The role is responsible for screening and vetting of individual customers, vendors, service providers, including the source documentations. The individually accountable for achieving results through own efforts.
- Action all screening exceptions on SUMMIT for individual customers for both Lending and Transactional Banking products.
- Action all screening, adverse media and vetting for Vendors and Service Providers
- Responsible to source documentation from Vendors and Service Providers for the purpose of vetting
- Performs simple, standard and enhance due diligence of customers, vendors and service providers
- Follows standardised processes and provides administrative support in line with normal business functioning.
- Delivers on daily production standards and adheres to service and quality standards.
- Provides an indirect service to customers and intermediates.
- Responds to immediate requirements within procedure.
- Uses standard administrative techniques to coordinate own work.
- Product and process knowledge in different areas may differ but basic skills remain the same.
- May act as mentor / resource to less experienced Administrators.
- Fully multi-skilled across products and processes.
- Acts as a support person and / or point of escalation for complex and difficult cases / clients.
Skills
Competencies
Education
Matriculation Certificate (Matric) (Required)
Closing Date
22 February 2025 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.
All prospective employees are required to disclose their vaccination status as part of the recruitment process.
Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.
The Old Mutual Story!
What We Do
Old Mutual Limited is a listed company on the Johannesburg Stock Exchange and has secondary listings on the London, Malawi, Namibia and Zimbabwe stock exchanges. As a Pan-African financial services company, we are focused on Africa, her needs and her people.
Together with you, we have educated our children, given more homes warmth and light, empowered small businesses and improved infrastructure in Africa. Our story will continue #WithAfricaForAfrica