Office Supervisor

Role: Office Supervisor

Location: Malton

About the role:

• Deputise for the Site Manager in their absence
• Maintain inventory control data within the site systems and proactively review inventory data to optimise customer/ERIKS stock profile and replenishment
• Ensure that sales orders are promptly loaded onto the systems at acceptable margin levels, savings achievement and customer delivery requirements
• Ensure that purchase orders are promptly loaded onto the systems utilising established preferred sources of supply where possible
• Research and identify supply options where preferred suppliers have not been previously determined or cannot supply within required timescales
• Provide Management and Customers with reports, Key Performance Indicators and feedback to contribute to effective planning, budgeting and performance management, within agreed timeframes where required
• Responsible for their own staff and visitors health and safety within their operation, for the promotion of health and safety in line with ERIKS and their Customer’s Health & Safety Policies and procedures.
• Responsible for reporting all cases of non-conformance.
• Making yourself aware of and ensure compliance with all of the companies applicable management systems policies and procedures.
• Ensure that reporting team members have clearly defined tasks and objectives and that they deliver the required standards of performance.

Working Hours:

2 shifts, rotating weekly, Mon-Fri:
Week 1 - 8.30am - 17.00pm
Week 2 - 7.00am - 15.30pm
Weekly Hours: 40

Breaks: 30 min

About you:

You’re driven by the thought of delivering customer service excellence onsite with some of the most recognised names in industry. The idea of autonomy and responsibility to develop business and relationships onsite doesn’t phase you, in fact, you relish the opportunity to develop with ERIKS.

• Customer Service
• Team Player
• Stores Experience
• Computer Literate
• Ability to learn new skills
• Engineering knowledge/experience desirable but not essential

Your offer: 

And if that wasn't enough to pique your interest, we also offer a very competitive salary and a range of benefits including: 

• 25 days plus bank holidays annual holiday entitlement 
• Ability to purchase an additional 5 days holiday subject to scheme rules 

• Contributory Pension Scheme 
• Cycle to Work Scheme 
• Life Assurance 
• Up to 1 day’s paid leave to concentrate on your wellbeing  
• A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:  

• Unlimited mental health support from qualified mental healthcare professionals  
• 24/7, unlimited remote GP appointments – so you can get fast access to a doctor at a time convenient to you 
• Six 1-2-1 nutritional video consultations per year 
• Six 1-2-1 digitally delivered personal training sessions per year 
• 360 Wellbeing Score — take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year 

• Physiotherapy — eight sessions a year shared between you and your partner 
• Medical second opinions 
• Savings and discounts for savings on weekly costs 
• On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing 

• Company Sick Pay from day 1 

• Group Income Protection – after a period of sickness absence  
• Long service recognition 
• Free unlimited access to LinkedIn Learning  
• Free ERIKS Branded workwear  
• Free Eye tests 

About us:

We’re ERIKS – a leading Specialised Industrial Service Provider, making remarkable a reality every single day.

We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make “industry work better”. You might just see O-rings and valves, but to us, they help power the world.

We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service.

This is where you come in!

Why ERIKS?

With 170 sites across the UK and Ireland, a supportive environment is never far away.

And, even though we’re proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse jobs. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull – wherever you are, your specialism is our strength. Collectively, we all have incredible expertise, and we know it takes dedication and hard work to get there.

At ERIKS, we’re committed to building a community – it’s the people you work with, it’s the support you receive from your manager, it's the technical specialism that is at the core of everything we do.

What are you waiting for? We can’t do it without you!