Office Manager

About MoonPay 🌖💸

Hi, we’re MoonPay. We’re here to onboard the world to Web3.

Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.

What we do

We’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 30 million people around the world now trust our products — just take a look on Trustpilot.

We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.

But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.

So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.

🌍 Location supported

This role is fully onsite at our New York office.

🌔 About the Opportunity

In this exciting new role, you will take  full ownership of MoonPay's newest MoonBase in Soho, New York. You'll have the unique opportunity to curate a space for the NYC team, a home away from home, where the snacks are aplenty and the vibes are on point. We’re looking for someone passionate about delivering an exceptional experience - someone who thrives on getting things done. While the primary focus will be shaping a great office experience, driving utilization, and fostering social engagement, the broader remit of this role will also include  providing first class Executive Assistant support to members of our Leadership team, and event planning

🚀 What you will do

* Oversee facilities and office management for our new MoonBase in New York City

* Address maintenance and repair needs via the facilities ticketing system

* Act as the primary liaison with onsite teams (building management, housekeeping etc) and vendors

* Ensure communal areas (kitchens, meeting rooms etc) are consistently stocked with supplies

* Administration of global access controls for MoonBases, including events and lunch allowances

* Vendor and contract management

* Collaborate with the Facilities and IT/TSS teams to support global MoonBase locations, including accessibility, office moves, renewals, setups, and closures

* Plan and execute in-person and virtual events for MoonPay globally

* Play an active role in the global Health & Safety program, ensuring compliance with legislative requirements, addressing gaps and implementing resolutions

* Provide Executive Assistant support to Leadership team, including diary management, coordinating travel arrangements in line with company policy, and expenses management

* Planning and coordinating off-sites, team meetings, and other meetings as required

* Other ad hoc projects, tasks, research and requests as needed

🧑‍🚀 About You

* You have experience in office and/or facilities management, supporting both onsite and remote locations

* You have strong knowledge of OSHA regulations and health & safety requirements across the U.S

* You have a background in events coordination

* You have experience providing Executive Assistant support to Senior Leadership / C-Suite

* You have a high sense of urgency with an innate drive to respond and take action quickly

* You have exceptional organizational and time management skills, with strong attention to detail and a proven ability to take ownership of multiple projects

* You have excellent written and verbal communication skills

* You have the ability to exercise strong business judgment, meet deadlines, and balance multiple requests. Excellent problem solving skills, with an ability to recognize opportunities and develop ways of addressing them

* You have strong interpersonal skills and ability to quickly build rapport with internal and external partners

* Ability to travel as needed

* Knowledge or curiosity of the crypto space and blockchain technologies is desirable

Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…

B - Be Hungry

L - Level Up

O - Own It

C - Crypto Curious

K - Kaizen

MoonPay Perks

Equity package 📈

Unlimited holidays 🏝

Paid parental leave 🍼

Annual training budget 💻

Home office setup allowance 🪑

Monthly budget to spend on our products 💰

Working in a disruptive and fast-growing industry where the possibilities are endless 🚀

Freedom, autonomy and responsibility 💪

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. 

Commitment To Diversity

At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.

Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.