Office Manager

About us:

We invite you to come grow with us.

Research Partnership (part of Inizio Advisory) is one of the world's largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San Francisco) and Singapore.

As individuals with diverse backgrounds, as a team with shared values, as professionals ready to reimagine health and life sciences—you can grow with us at a place that:

• Makes a difference to human health
• Shares values and celebrates progress
• Puts people at the centre of everything

About the role:

This is a varied role providing high-level support to the whole company, based in our head office in London. It will be your responsibility to ensure that the office functions as efficiently as possible. We are looking for someone who is flexible; the role is ever changing, and we would like someone who is adaptable and has a “can do” attitude.

Overall Responsibilities:

Office Management:

• Ensuring the smooth running of the office and liaising with external contactors
• Organising internal and external meetings, company events
• Responsible for the voicemail
• Responsible for post and couriers
• Ensuring the stationary and kitchen stock is sufficient
• Managing annual and quarterly supplier accounts (e.g. company phones)
• Resolving general enquiries across the business
• Helping in the office with smaller IT problems and liaising with IT for any other issues
• Ordering all office IT equipment through our suppliers
• Liaising with new joiners and leavers to setup and return IT equipment
• Setting up new laptops, plus IT accounts
• Provide IT and H&S induction for new joiners
• Responsible for ensuring Fire Wardens and First Aiders are in office in line with H&S
• Hold the position of H&S officer, prioritise H&S across the office, establish and implement H&S procedures. Ensure all employees are kept up to date on H&S policies
• Management of all office H&S including staff ergonomics, fire safety, first aid training etc
• Primary contact for the building manager, raising issues proactively and following up actions through to completion
• Providing quarterly energy reports to Group

Leadership Team Support:

• Expense management
• Managing and collecting invoices from suppliers
• Scheduling/ managing regular meetings
• Booking travel if required
• Assist with CEO’s expenses

Culture and Events Management:

• Setup meeting rooms for training and bigger meetings and organising catering when needed
• Play a leading role on Social Committee, planning staff events and coordinating with external venues and suppliers
• Input into the culture and events budgeting process
• Oversight for the UK office social calendar, alongside Social Committee members

Experience & Competencies required:

• At least 2 years’ experience in an administration or office management role, ideally for an SME organisation
• Highly organised with attention to detail and ability to manage multiple priorities under pressure
• IT literate (Outlook, Word, Excel, PowerPoint)
• A high standard of communication, both oral and written
• Trustworthy, flexible and approachable
• Enthusiastic, motivated and pro-active, you will be able to work on your own initiative whilst accepting direction as and when required.
• Ideal candidate will have software/hardware experience.

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment, including hybrid and flexible working
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours and as part of Inizio we participate in other charity initiatives

Benefits package

• Company pension contributions of 5% available from your first day (salary sacrifice)
• Increasing holiday entitlement for each year’s service, up to 30 days
• Additional birthday day off
• Private health insurance
• Life Assurance plan
• Group Income Protection
• Enhanced Maternity, Paternity, Adoption Leave
• Annual salary reviews

About Inizio Advisory:

Research Partnership is part of Inizio Advisory, we partner with global life science and healthcare companies to create lasting change in human healthcare.

Through our connected capabilities in market research, consulting and brand alignment, we support clients at every stage of their journey.

Our expertise, technology platforms and data-driven insights help clients to accelerate their clinical and commercial success, resulting in long-term value for clients and their patients.

Further information:

This is a full-time, office-based role at our fantastic HQ location in Fulham Green, directly opposite Putney Bridge in London, which boasts free state-of-the-art gym with showers, on-site café, panoramic river views, landscaped gardens and regular social events.

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