Office Manager - Miami

In 2020, unpaid family caregivers provided an estimated 34+ billion hours of care, worth over $470 billion to the economy. COVID-19 devastated our care infrastructure, and millions left the workforce to provide care in home. As baby boomers age into retirement and increase demand for home care services, quality care becomes harder for families to find and afford. Now more than ever, families are compelled to provide increasingly complex care in the home as a safer, more affordable option for long-term care.

At Aidaly, we're on a mission to reimagine in-home care for our most vulnerable populations. Our unique model puts family caregivers at the center of care delivery through training and employment. With a combination of technology & human support, Aidaly’s platform empowers families to keep their loved ones living in their homes and communities longer while filling a critical homecare workforce need.

We’re backed with $8.5m in Seed funding from a world-class group of investors, including SevenSevenSix, Scribble Ventures, Operator Partners, Primetime Partners, Precursor, and many angels with deep fintech and healthcare experiences.

What You'll Do

• Manage the Office: Oversee day-to-day office and community lounge, answering calls, ordering and restocking supplies, greeting caregivers, and tending to their concerns.
• Establish and Improve Processes: Develop and refine processes and systems, create SOPs and best practices.
• Collaborate with RN Lead: Work with the clinical team lead to run training labs, including attending certain weekend training dates, in accordance with state requirements.
• Use Technology: Use Technology to manage caregiver schedules, maintain records, and loop in the care team as necessary.
• Host Events: Organize and host community programming and collaborate with local support service providers.
• Social Media: Engage in local social media content and build community through sharing knowledge.

Who You Are

• Natural Leader: You've been the captain of your cheerleading squad, events chair of your sorority, or similar - people can count on you to have a plan and make things happen!
• Strong Communicator: You excel in connecting with others, clearly conveying ideas, and fostering collaboration.
• Self-motivated and Independent: You are driven and independently motivated and love bringing energy to team huddles!
• Organized and Efficient: Your excellent organizational and time management skills allow you to effectively handle multiple tasks and projects.
• Relationship Builder: You have a talent for building and maintaining professional relationships that support long-term success.
• Bilingual in English and Spanish.

At Aidaly, we offer competitive compensation and equity incentives. As a member of team Aidaly, you will have the opportunity to drive impact in your community and gain exposure to all functions of a growing business. Our team is high output and high trust; we care deeply about each other and invest in each other's growth and development.

If you take pride in getting things done, have healthy and positive communication skills, and have a passion for helping underserved families, we encourage you to apply.

Competitive pay: We offer a competitive salary that reflects your expertise and contributions.

Generous stock options grant: You'll have the opportunity to share in the company's success with stock options.

Collaborative and Supportive: Operational excellence is central to our mission, and we'll provide the resources you need to focus on developing your full range of skills and creativity.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. Aidaly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.